Who we are
Belgium Campus iTversity is a private higher education institution in South Africa, specialising in IT qualifications. We are a proud member of the UXi Private Education Group along with several other private institutions and professional confederations:
- Belgium Campus iTversity (belgiumcampus.ac.za)
- IMM Graduate School (imm.ac.za)
- Open Window University (owu.edu.zm)
- TICON Africa (ticonafrica.org)
- ASCON (asconafrica.org)
Our internal creative agency is looking to expand their team with a talented Traffic Manager to manage the flow of work through the agency so that campaigns and projects are delivered within agreed timelines and available capacity.
Key Responsibilities
- Workflow and job Management: Maintain a central register of active jobs across 4–5 brands, tracking job owners, deadlines, and status. Check that briefs contain the information, specifications, and approvals needed before work is scheduled. Flag gaps to Client Services.
- Scheduling and delivery: Build schedules covering briefing, concept development, copy, design, internal review, client approval, production and release. Plan backwards from campaign launch dates and allow realistic time for revisions.
- Resource allocation: Allocate work according to skills, workload and availability. Identify capacity shortages early and recommend adjustments or revised timings.
- Daily coordination: Run traffic meetings and maintain current job status in the agency project management platform. Follow up on dependencies, outstanding feedback and overdue tasks.
- Priority and change management: Assess the effect of urgent requests and scope changes on existing commitments. Agree priority changes with relevant leads and Client Service, and document revised deadlines.
- Production coordination: Coordinate handovers to print, out-of-home, radio, video and digital production partners. Track supplier deadlines, technical checks and release of the approved asset version.
- Risk and escalation: Escalate delays, competing priorities and resourcing constraints with a clear impact assessment and proposed solution. Give Client Service timely information for client updates.
- Operational reporting: Track delivery performance, workload, utilisation and causes of rework. Improve briefing, scheduling, time recording, version control and handover processes.
What you need for the job
Core Non-Negotiable Skills:
- 3–5 years of traffic, production coordination or project management experience in an advertising, creative or digital agency.
- Experience coordinating several clients and integrated campaigns across digital, social, print, out-of-home and broadcast channels.
- Working knowledge of creative development, approval cycles, artwork preparation and production lead times.
- Proficiency in project management software like ClickUp.
Soft Skills:
- Clear communication, firm follow-up and constructive conflict resolution.
- Practical problem-solving and early identification of delivery risks.
- Ability to interpret briefs, production specifications and project dependencies.
- Ability to understand the difference between internal delays and delays caused by outstanding client inputs or approvals.
Requirements
A relevant qualification in project management, marketing, communications, or business administration, supported by proven practical experience.
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