Tier 2 Software Support Consultant: SQL, IIS & Client Training

Fusion Software; Johannesburg; On-site; ZAR 167,000 - 223,000; Full time

Job summary

Fusion Software, a South African software solutions provider, seeks a Tier 2 Software Support Consultant in Johannesburg. The role focuses on troubleshooting, configuring, maintaining, and supporting Fusion Software applications and related databases.

Travel to client sites within the country may be required. Requirements include a IT Bachelor degree, strong English communication, and proficiency with Microsoft SQL Server, T-SQL, and IIS.

Qualifications

• Bachelor degree in Information Technology or related field.
• Experience providing Tier 2 software support and handling client queries.
• Proficient in Microsoft SQL Server and IIS; strong problem-solving skills.

Responsibilities

• Provide Tier 2 support for Fusion Software applications and related databases.
• Investigate, troubleshoot and resolve software incidents and technical queries.
• Install and configure Fusion Software platforms and maintain client implementations.

Skills

Customer-focused

Strong communication

Problem solving

Teamwork

Education

Bachelor Degree in IT

Tools

Microsoft Windows Server

Azure Active Directory

Microsoft SQL Server

T-SQL

IIS

Excel

Job description

Fusion Software, a South African software solutions provider, seeks a Tier 2 Software Support Consultant in Johannesburg. The role focuses on troubleshooting, configuring, maintaining, and supporting Fusion Software applications and related databases.

Travel to client sites within the country may be required. Requirements include a IT Bachelor degree, strong English communication, and proficiency with Microsoft SQL Server, T-SQL, and IIS.