TFG (The Foschini Group) - Customer Service Agent

UniversityInfo; Afrique du Sud; Sur place; ZAR 150 000 - 220 000; Plein temps

Résumé du poste

The Foschini Group (TFG) is seeking multiple Junior Customer Service Agents across all provinces in South Africa. The successful candidates will assist customers, handle inquiries, and provide product knowledge in a fast-paced retail environment.

This entry-level role emphasizes communication, teamwork, and reliability. We welcome applicants with a relevant matric/diploma/degree and a willingness to work full-time or part-time as needed.

Qualifications

• Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.
• Valid ID or work permit.
• Ability to work full-time or part-time as needed.
• Proof of references or recommendation letters.
• Good health and fitness.
• Relevant qualification (matric, diploma, or degree).

Responsabilités

• Supporting colleagues when needed.
• Using company tools, systems, or software correctly.
• Managing schedules or deadlines.
• Maintaining workplace safety standards.
• Following company policies and procedures.

Connaissances

Adaptability and flexibility

Creativity and innovation

Leadership potential

Customer service skills

Time management

Formation

Matric, Diploma, or Degree

Description du poste

TFG (The Foschini Group) - Customer Service Agent x5 | Junior Level

Success in retail requires communication skills, product knowledge, and adaptability in fast-paced environments.

Published: 23 October 2026

Overview

• Position: Customer Service Agent
• Province: All Provinces
• Experience: 1 years
• Posted: 23 October 2026
• Expires: 06 November 2026

About the company

TFG is a South African fashion and lifestyle retailer with multiple brands including Foschini, Markham, and @home.

Eligibility Criteria

Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.

• Valid ID or work permit
• Ability to work full-time or part-time as needed
• Proof of references or recommendation letters
• Good health and fitness
• Relevant qualification (matric, diploma, or degree)

Documents

Employers rely on certified IDs, CVs, and qualifications to confirm a candidates identity and background.

• Bank account confirmation letter
• Police clearance certificate
• Proof of income (parents or guardian)
• Portfolio of work or certificates of achievements
• Curriculum Vitae (CV)

Duties and Responsibilities

Workers must follow company policies and maintain workplace safety standards.

• Supporting colleagues when needed
• Using company tools, systems, or software correctly
• Managing schedules or deadlines
• Maintaining workplace safety standards
• Following company policies and procedures

Required Skills

Strong communication and teamwork skills help employees collaborate effectively.

• Adaptability and flexibility
• Creativity and innovation
• Leadership potential
• Customer service skills
• Time management

Please note

Contacting Successful Candidates - Those chosen are usually contacted by phone call, email, or SMS with an official offer letter or contract.