Tender & Sales Operations Coordinator

Lucy Group; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Lucy Group in Johannesburg seeks an Internal Sales Coordinator to provide structured sales administration, quotations, and order coordination to support tendering and sales. You will ensure accurate documentation, timely follow-ups, and governance-compliant processes across Sales, Tendering, Operations, Procurement and Finance.

This role emphasizes attention to detail, multi-tender coordination, and reporting on quotation status and sales activity, with collaboration across regional teams and

Qualifications

• 1–3 years' experience in a sales administration, tendering, contracts or customer support role.
• Experience working in a technical, engineering or project-based electrical sales environment is advantageous.

Responsibilities

• Prepare customer quotations and tender documentation in support of the Tendering Manager and Sales team, ensuring accuracy, completeness, and compliance with internal standards.
• Follow up on quotations and tenders with customers directly or through Regional and Area Sales Managers, tracking status and feedback.
• Maintain accurate records of quotations, tenders, and sales orders, ensuring documentation is complete and controlled.
• Prepare and process sales orders in line with contract requirements and approved quotations.
• Liaise with Procurement, Operations, and Logistics to coordinate order placement, delivery requirements, and lead times.
• Keep team informed of order status, readiness, and delivery timelines, ensuring clear and professional communication.
• Provide weekly and monthly reporting on quotation status, sales orders and sales activity.
• Support preparation of S&OP inputs and sales forecasting information.
• Maintain customer data, pricing records and documentation within approved ERP and CRM systems.
• Support general sales and tender administration, including filing, document management and audit readiness.
• Assist with cross-functional support activities when required, including stock takes, audits and business improvement initiatives.

Skills

Administrative skills

Organisational skills

Attention to detail

Communication

Stakeholder coordination

Education

Diploma or degree in Business Administration or related discipline

Tools

ERP/CRM systems

Microsoft Office

Job description

Lucy Group in Johannesburg seeks an Internal Sales Coordinator to provide structured sales administration, quotations, and order coordination to support tendering and sales. You will ensure accurate documentation, timely follow-ups, and governance-compliant processes across Sales, Tendering, Operations, Procurement and Finance.

This role emphasizes attention to detail, multi-tender coordination, and reporting on quotation status and sales activity, with collaboration across regional teams and