Tenancy Administrator

Remote Recruitment; Cape Town; Remote; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

100% remote

UK business hours

Full-time role with onboarding support

Job summary

Remote Recruitment is hiring a Tenancy Administrator for a UK-based employer, fully remote from South Africa. You will manage tenancy agreements, renewals and keep compliance records while supporting the property team.

You will interact with tenants and landlords, handle queries, and coordinate certificates and safety checks. The role follows UK business hours (09:00–17:00) and offers a full-time, permanent position with onboarding support.

Qualifications

• Experience with tenancy or property administration.
• Experience maintaining accurate records in a property management system.
• Strong attention to detail with contracts and dates.
• Confident communicating with tenants and landlords.
• Familiarity with UK tenancy law basics (nice to have).
• Experience with property management software (Reapit, Fixflo).
• Experience in lettings or estate agency support (nice to have).

Responsibilities

• Prepare and administer tenancy agreements and renewals
• Maintain accurate tenant and property records
• Coordinate compliance certificates and safety checks
• Respond to tenant and landlord queries
• Track rent reviews and lease expiries
• Support the wider property team with general administration

Skills

Tenancy administration

Property management system

Attention to detail

Tenant/landlord communication

UK business hours

Tools

Reapit

Fixflo

Job description

Remote Recruitment is hiring a Tenancy Administrator for a UK-based employer, fully remote from South Africa, owning tenancy agreements and compliance records.

Role overview

You will keep tenancy administration running smoothly, from agreements to compliance checks and tenant queries.

Key responsibilities

• Prepare and administer tenancy agreements and renewals
• Maintain accurate tenant and property records
• Coordinate compliance certificates and safety checks
• Respond to tenant and landlord queries
• Track rent reviews and lease expiries
• Support the wider property team with general administration

What you will need

• Experience with tenancy or property administration
• Experience maintaining accurate records in a property management system
• Strong attention to detail with contracts and dates
• Confident communicating with tenants and landlords
• Comfortable working UK business hours

Nice to have

• Familiarity with UK tenancy law basics
• Experience with property management software (e.g. Reapit, Fixflo)
• Experience in lettings or estate agency support

What is on offer

• 100% remote - work from anywhere in South Africa
• UK business hours: 09:00-17:00 UK time (11:00-19:00 SAST)
• Full-time, stable role with a genuine UK employer
• Supportive onboarding and clear expectations from day one