Telesales Consultant

Discovery Limited; Sandton; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Discovery Limited in South Africa is seeking a driven telesales professional to conduct outbound telemarketing across Discovery product lines from our DFCR Telemarketing call centre. You will focus on generating qualified leads for Financial Advisors, scheduling appointments, and ensuring accurate data in our CRM.

The role requires Matric and a minimum of 2 years outbound telesales experience, with MS Word/Excel proficiency.

Qualifications

• Matric and at least 2 years of outbound telesales experience.
• Outbound Call Center experience preferred.
• Proficiency in MS Word and Excel.
• NQF 4/5 and RE5 qualifications are advantageous.

Responsibilities

• Provide qualified sales leads to Financial Advisors.
• Set up appointments for Financial Advisors.
• Manage leads to track lead status for management visibility.
• Engage with clients regarding Life, Investments, Health, Bank, and Insure products.
• Provide accurate information and route queries appropriately.
• Record, update and maintain customer information in systems.
• Meet or exceed daily and monthly targets.
• Participate in team meetings and telemarketing improvement initiatives.
• Complete additional duties to support business objectives.

Skills

Target Driven

Team Player

Goal oriented

Self-motivated

Ability to perform under pressure

Adapt to change

Self-managed

Ability to learn quickly

Education

Matric

NQF 4/5 and RE 5 qualification (Advantage)

Tertiary qualification (Advantage)

Tools

MS Word

MS Excel

Job description

Select how often (in days) to receive an alert:

Business Unit: Sales & Distribution

Date: 18 Sept 2026

Discovery Sales & Distribution

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-drivenpeople to be their best. As global thought leaders, Discovery is passionate about innovating in order tonot only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

This position is based in DFCR Telemarketing call centre, and reports to the Sales Manager. The successful individual will be required to conduct telemarketing across various Discovery product lines.

Areas of Responsibility may include but not limited to:

• Providing qualified sales leads to Financial Advisors.
• Setting up appointments for Financial Advisors.
• Managing leads to ensure proper tracking of lead status for management visibility.
• Engaging with clients regarding Life, Investments, Health, Bank, and Insure products.
• Providing accurate information and routing queries appropriately to ensure a positive client experience.
• Recording, updating, and maintaining accurate customer information in relevant systems.
• Consistently ensuring that daily and monthly targets are met or exceeded.
• Demonstrating discipline, accuracy, and commitment in follow-through on assigned tasks.
• Actively participating in team meetings.
• Taking ownership of telemarketing improvement initiatives.
• Completing additional action items or duties as assigned to support business objectives
• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Self-managed
• Ability to learn quickly and apply knowledge

Education and Experience

• Matric
• At least 2 years sales experience, preferably in an outbound telesales environment
• Outbound Call Center experience
• Knowledge of MS Word and Excel
• Tertiary qualification an advantage
• NQF 4 / 5 and RE 5 qualification (Advantage)

EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.