Technology Resilience Lead

Dis-Chem Pharmacies; Midrand; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies invites applications for a Technology Resilience Lead to design and drive the organization's strategy to keep critical IT services robust, secure, and recoverable during disruptions.

You will lead enterprise-wide resilience planning, including disaster recovery, business continuity alignment, and technology risk mitigation, partnering with technology, cybersecurity, and business leaders to embed resilience into architecture and operations.

Responsibilities

• Lead design and continuous improvement of disaster recovery and continuity-of-operations capabilities.
• Oversee resilience posture assessments and remediation across infrastructure, applications, and third-party technology providers
• Establish and manage crisis response and technology incident management processes in coordination with cybersecurity and business continuity stakeholders
• Ensure technology resilience requirements are embedded into architecture standards, change management, and system development lifecycles
• Partner with business units to validate recovery requirements, conduct impact analyses, and ensure alignment with critical business services
• Lead organization-wide resilience testing, simulation exercises, and after-action reviews
• Monitor regulatory developments and ensure compliance with relevant resilience, operational risk, and cyber regulations
• Provide executive reporting that communicates resilience risks, readiness, trends, and performance metrics
• Cultivate a culture of resilience awareness through training, communications, and stakeholder engagement

Job description

Dis-ChemPharmacies hasanopportunityavailablefora Technology Resilience Lead that will be responsible for designing and driving the organization’s strategy to ensure critical technology services remain robust, secure, and recoverable in the face of disruptions. This role leads enterprise-wide resilience planning, including disaster recovery, business continuity alignment, and technology risk mitigation. It serves as the central point of accountability for resilience governance, partnering closely with technology, cybersecurity, and business leaders to embed resilience into architecture, operations, and strategic decision-making.

Requirements

• Bachelor’s degree in IT, Engineering, or related field
• ISO 22301 Lead Implementer/Auditor advantageous
• CBCP (Certified Business Continuity Professional) advantageous

Responsibilities

• Lead the design, implementation, and continuous improvement of disaster recovery (DR) and continuity-of-operations capabilities
• Oversee resilience posture assessments and drive remediation plans across infrastructure, applications, and third-party technology providers
• Establish and manage crisis response and technology incident management processes in coordination with cybersecurity and business continuity stakeholders
• Ensure technology resilience requirements are embedded into architecture standards, change management, and system development lifecycles
• Partner with business units to validate recovery requirements, conduct impact analyses, and ensure alignment with critical business services
• Lead organization-wide resilience testing, simulation exercises, and after-action reviews
• Monitor regulatory developments and ensure compliance with relevant resilience, operational risk, and cyber regulations
• Provide executive reporting that communicates resilience risks, readiness, trends, and performance metrics
• Cultivate a culture of resilience awareness through training, communications, and stakeholder engagement

Ways of working (Agile & squad-based)

• Engage early to enable delivery rather than enforce late-stage
• Promote reuse, standardization, and architectural
• Balance speed, quality, and governance in a high-change retail

Competencies

• Deep expertise in technology resilience, disaster recovery, and operational riskmanagement.
• Strong understanding of modern IT architectures, cloud technologies, and cybersecurity principles.
• Ability to lead cross-functional programs and influence seniorstakeholders.
• Excellent analytical skills with the ability to translate technical risk into businessimpact.
• Strong communication, facilitation, and crisis leadershipcapabilities.
• Experience with regulatory frameworks related to resilience (e.g., DORA, NIST, ISO 22301).

Key Performance Indicators

• Critical services meeting defined recovery time and recovery point objectives (RTO/RPO) – incl. Classification to Tiering
• Completion rate and performance outcomes of resilience tests, exercises, and remediation actionsReduction in resilience-related risks, incidents, and recovery gaps over time
• Contribution to culture, accountability, engagement, and continuous improvement

SpecialConditionsofEmployment:
SouthAfricancitizen
MIE,clearcriminalandcredit
Driver’slicenseand/orownreliabletransport

Remunerationandbenefits:
Marketrelatedsalary
Medicalaid
Providentfund
Staffaccount

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.