Technical Writer

Placements24; Noord-Kaap; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Fully remote work with flexible hours

Paid time off

Professional development opportunities

Supportive remote team culture

Job summary

Placements24 is seeking a skilled Technical Writer to produce clear and concise manuals, API references, guides and other documentation for our products and services. This fully remote role involves collaborating with engineering, product and support teams to translate complex technical topics into accessible content.

You will develop user manuals, API references and release notes while maintaining documentation standards.

Qualifications

• Proven experience as a Technical Writer with a portfolio of technical writing samples.
• Exceptional writing, editing and proofreading skills with strong English grammar and style.
• Ability to translate complex technical concepts into clear language.
• Experience with documentation tools and technologies (MadCap Flare, Confluence, Markdown, Git).
• Strong research skills and independent collaboration with SMEs.

Responsibilities

• Write, edit and maintain user guides, API references, release notes and online help content.
• Collaborate with engineers, product managers and SMEs to gather information and ensure accuracy.
• Organize information logically for different audiences.
• Develop and adhere to documentation standards and style guides.
• Manage documentation projects and ensure timely delivery of content.
• Review and update existing documentation to reflect product changes.

Skills

Technical writing

Editing

English proficiency

Research

Education

Bachelor's degree in Technical Communication or English or Computer Science

Tools

MadCap Flare

Confluence

Markdown

Git

Job description

About the Role

Our client is seeking a skilled and detail-oriented Technical Writer to create clear, concise, and accurate technical documentation for their products and services. In this fully remote role, you will be responsible for developing user manuals, API documentation, guides, and other technical content that empowers users and developers. You will work closely with subject matter experts across engineering, product, and support teams to gather information and translate complex technical concepts into easily understandable language. This is a prime opportunity for a writer passionate about technology to contribute significantly to user enablement and product adoption in a flexible, remote setting.

Key Responsibilities

• Write, edit, and maintain a variety of technical documentation, including user guides, API references, release notes and online help content.
• Collaborate with engineers, product managers, and other subject matter experts to gather information and ensure technical accuracy.
• Organize and structure complex information logically and clearly for different audiences.
• Develop and adhere to documentation standards, style guides, and best practices.
• Manage documentation projects, ensuring timely delivery of high-quality content.
• Review and update existing documentation to reflect product changes and improvements.

Requirements

• Proven experience as a Technical Writer or in a similar documentation role, with a portfolio of technical writing samples.
• Exceptional writing, editing, and proofreading skills with a strong command of English grammar and style.
• Ability to understand and explain complex technical concepts clearly and concisely.
• Experience with documentation tools and technologies (e.g., MadCap Flare, Confluence, Markdown, Git).
• Strong research skills and the ability to work independently and effectively with subject matter experts.
• Bachelor's degree in Technical Communication, English, Computer Science, or a related field, or equivalent practical experience.

Benefits

• Competitive annual salary and performance-based recognition.
• Fully remote work opportunity with flexible scheduling.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and opportunities for professional development.
• A supportive and collaborative remote team environment.
• The chance to work with innovative technology and contribute to user success.