TECHNICAL SUPPORT SPECIALIST – ISP / TELECOMMUNICATIONS (NELSPRUIT)

MPRTC Recruitment; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

MPRTC Recruitment in Mbombela (Nelspruit) is seeking an experienced network and telecoms support professional for ISP/WISP environments. You will install and configure Yeastar PBX systems and Yealink IP phones, with CCTV installation support.

The role requires strong MikroTik RouterOS knowledge (v6/v7), TCP/IP, VLANs, routing, NAT, firewalls and VPNs, plus a willingness to join standby rotations. MikroTik MTCNA/MTCRE and Yeastar certifications are advantageous.

Qualifications

• 3–4 years’ technical support experience within an ISP, WISP or telecommunications environment.
• Hands‑on experience installing and configuring Yeastar PBX systems and Yealink IP phones
• Willingness to participate in a standby rotation

Skills

Technical support

ISP/WISP experience

TCP/IP

VLANs

Routing

NAT

Firewalls

VPNs

MikroTik RouterOS

Yeastar PBX

Yealink IP phones

CCTV installation

Standby rotation

Firewall solutions

Zabbix monitoring

Education

MTCNA/MTCRE MikroTik certifications

Yeastar certifications

Tools

Zabbix monitoring

FortiGate management

Sophos firewall

Job description

Requirements

• 3–4 years’ technical support experience within an ISP, WISP or telecommunications environment
• Strong MikroTik RouterOS knowledge (v6 and v7)
• Good understanding of TCP/IP, VLANs, routing, NAT, firewalls and VPNs
• Hands‑on experience installing and configuring Yeastar PBX systems and Yealink IP phones
• CCTV installation and technical support experience
• Willingness to participate in a standby rotation
• MikroTik certifications (MTCNA/MTCRE) advantageous
• Yeastar certifications advantageous
• Experience with Sophos, FortiGate or other firewall solutions advantageous
• Knowledge of Zabbix or similar network monitoring tools advantageous