Technical Sales Support - Rail Car Handling

Metso; Cape Town; Hybrid; ZAR 420,000 - 640,000; Full time

Job summary

Metso Cape Town is seeking a Technical Sales Support professional for Rail Car Handling in Africa. You will translate customer requirements into technical solutions, support pre- and post-sales activities, and collaborate with the global engineering team to align offerings with strategic goals.

You will travel for customer visits, site assessments, and industry events, joining the Bulk Material Handling team in a role that blends engineering know-how with sales acumen.

Qualifications

• Proven experience in technical sales support or application engineering in mining or bulk handling.
• Ability to translate customer requirements into technical Rail Car Handling solutions.
• Strong communication and presentation skills for technical and non-technical audiences.
• Willingness to travel for customer visits and industry events.

Responsibilities

• Provide technical guidance, review specs, and develop Rail Car Handling solutions and proposals.
• Support pre-sales and post-sales activities, including tender clarifications.
• Deliver presentations, demonstrations, and training at customer sites.
• Collaborate with global engineering to align solutions with business goals.
• Resolve technical challenges during sales/implementation and give market feedback.
• Stay updated on industry trends and emerging needs; represent Metso at events.

Skills

Technical sales support

Application engineering

Technical documentation

Communication skills

Willingness to travel

Education

Bachelor's degree in Engineering or technical discipline

Matric (Grade 12)

Tools

CAD software

MS Office

Job description

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Technical Sales Support - Rail Car Handling

Primary Location: Cape Town, ZA

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:11/05/2026

JOB TITLE: TECHNICAL SALES SUPPORT - RAIL CAR HANDLING , SOUTH AFRICA

Introduction

We are looking for a Technical Sales Support - Rail Car Handling to join our Bulk Material Handling team in the Market Area Africa (AFR) organization.

In this role, you will connect technical expertise with sales by translating customer requirements into Rail Car Handling solutions and supporting Sales with in-depth product and application knowledge.

You will act as a link between customers, Sales and the global engineering team to support business growth, customer satisfaction and clear communication of technical requirements.

You will report to the Sales Manager BMH, and the role location is Cape Town, South Africa, with the possibility of a hybrid working model available.

Travel is required for customer visits, site assessments, training and industry events.

Team you will belong to

You will join the Bulk Material Handling team, which focuses on technical solutions and application support for Rail Car Handling.

The team collaborates closely with Sales, Product Lines and Market Areas, Procurement, Engineering, Project Management, the Quality Team and customer and supplier technical interfaces. The team is located in Cape Town, South Africa.

What you'll do

• Provide technical guidance to Sales, review customer specifications and requirements and develop appropriate Rail Car Handling solutions, proposals, presentations and technical documentation.
• Support pre-sales and post-sales activities, including technical clarification during tenders and proposals, to ensure customer requirements are understood and addressed.
• Serve as a technical point of contact for customers, delivering presentations, demonstrations and training and participating in site visits, equipment assessments and technical discussions.
• Collaborate with the global engineering team on customized solutions and work with Engineering, Product Management and Product Lines to align solutions with business goals.
• Resolve technical challenges during the sales and implementation process and provide market feedback to support product development and innovation strategies.
• Stay current with industry trends, competitive technologies and emerging market needs while continuously developing your technical and application knowledge.
• Represent Metso at industry events, trade shows and technical conferences when required.

What you'll bring

• Proven experience in technical sales support, application engineering or a similar customer-facing technical role within mining, bulk material handling or a similar heavy industrial environment.
• Strong technical understanding of Rail Car Handling and associated bulk material handling equipment and applications, with the ability to analyze customer requirements and translate them into technical solutions.
• Ability to interpret technical drawings, specifications and engineering documentation, with experience developing proposals and delivering technical presentations and demonstrations.
• Technical problem-solving capability and commercial awareness, including an understanding of how technical decisions influence scope and customer value.
• Excellent communication and presentation skills, with the ability to explain technical solutions clearly to technical and non-technical audiences and manage customer expectations.
• Ability to work independently, manage multiple priorities and collaborate with a global team across different time zones and cultures.
• Matric (Grade 12) and a bachelor's degree in Engineering, a technical discipline or a related field.
• Fluency in English and willingness to travel for customer visits, site assessments, training and industry events.

What's in it for you

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You'll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards: Competitive compensation and performance-based incentives.
• Flexibility: Hybrid working options to support balance and productivity.
• Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement. If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You may be exactly the right candidate for the role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.