Technical Sales Lead

Ozow; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Healthy breakfast, lunches and snacks

Monthly team connects

On-site Barista

Medical aid subsidy

Group Risk Insurance

Generous paid annual leave

Birthday leave

Learning and Development opportunities

Mentorship programme

Quarterly team building

Community initiatives

Access to cutting edge technology - Oz

Ozow Tech Stack

Job summary

Ozow is seeking a commercially driven and technically fluent Technical Sales Lead to steer how Ozow designs, sells and delivers payment solutions across our merchant base. You will own merchant engagement strategy, shape the solution proposition, and partner with Product and Engineering to deliver scalable results.

The role focuses on building bank and partner relationships, driving revenue growth and retention, and eventually leading a solutions team.

Qualifications

• 8+ years of experience in payments/fintech or enterprise technology, across solutions, commercial or partnerships roles.
• Strong track record in designing and selling solutions to large or complex merchants or clients.
• Experience building and managing bank, platform or partner relationships to drive commercial outcomes.
• Commercial and technical fluency to price and articulate deals with product and engineering teams.

Responsibilities

• Own merchant engagement strategy and define scalable vs bespoke solutions for merchants.
• Translate merchant needs into clear commercial and technical solutions from first engagement to signed outcomes.
• Partner with Product and Engineering to move solutions from design into delivery and packaging for reuse.
• Develop and manage bank and partner relationships to unlock value for merchants and differentiate Ozow’s offering.
• Be accountable for revenue growth and retention across the merchant base.

Skills

Payments industry experience

Fintech / enterprise tech

Partnerships & alliances

Leadership experience

Education

Bachelor’s degree in commercial/technical field

Post-graduate qualification an advantage

Job description

MeetOzow

Ozowis a leading fintech companythat’sredefining digital payments in South Africa and beyond.We’rededicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector,Ozowfosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries ofwhat’spossible and are committed to making a positive impact on the world through our payment solutions.

More about thisOzowfantastic position

We areseekinga commercially driven and technically fluent Technical Sales Lead to steer howOzowdesigns, sells and delivers payment solutions across our entire merchant base.

This is a growth role. It owns the way we approach both existing merchants and prospective merchants, turningOzow’sproduct capability and payment rails into solutions that win new business, deepen andretainthe merchants we already serve, and open new revenuestreams. It brings together commercial,productand partnership thinking in one place.

Bank and partner relationships are central to this role. They are the building blocks from which our solutions are made, and this role owns developing them with that purpose in mind. The individual will work closely with the CEO, Growth and Commercial, Product and Engineering teams, and will build and lead a team over time.

Your role and responsibilities

Merchant Solutions Strategy

• Own howOzow approaches its merchant base, shaping a more deliberate and differentiated way of engaging both existing and prospective merchants.
• Define the solution proposition across the base, from repeatable solutions that scale to bespoke solutions for larger and more complex merchants.
• Prioritisewhere solution effort is focused to create the greatest commercial value.

Solution Design & Delivery

• Translate merchant needs into clear commercial and technical solutions, from first engagement through to a signed, deliverable outcome.
• Partner with Product and Engineering to move solutions from design into delivery, and to package successful solutions for reuse.
• Bring together the commercial case, including the commercial and financial model,and the technical design so that what is sold is what can be delivered.

Bank Partnership Development

• Build and manage the bank,infrastructureand partner relationships that serve as the building blocks forOzow’ssolutions.
• Co-develop capabilityand commercialdealswithpartnerswheredoing so unlocks value for merchants and differentiatesOzow’soffering.
• RepresentOzowcredibly with senior partner and bank stakeholders.

Revenue Growth & Retention

• Grow revenue across both new and existing merchants,drive theacquisition of enterprise and complex merchantsthrough outreach,networksand business development.
• Deepen integration and relationships within the existing base to grow revenue per merchant and strengthen retention.
• Be accountable for defined revenue and retention outcomes for the function.

Cross-Functional & Team Leadership

• Partner closely with Sales, Product and Engineering to align the go-to-market approach for key merchants.
• Feed merchant andpartnerinsight back into product direction, so the roadmap is shaped by real, paying demand.
• Establish and lead the solutions function, developing the team, ways of working and playbooks over time, and delivering against function OKRs.

You are an ideal candidate if you have

• Bachelor’s degree in a commercial,technicalor related field (post-graduate qualification an advantage).
• 8+ years of experience in payments,fintechor enterprise technology, across solutions, commercial or partnerships roles.
• A proventrack recordof designing and selling solutions to large or complex merchants or clients.
• Experience building and managing bank,platformor partner relationships as a route to commercial outcomes.
• Both commercial and technical fluency, enough to structure and price a deal and to be credible with product and engineering teams.
• Experience working cross-functionally and building or leading a team.
• Strong executive presence and the ability to influence senior internal and external stakeholders.
• Highly commercial, with an ownership mindset and high accountability.
• Knowledge of the South African payments landscape an advantage.

Your skills and competencies

• You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation.
• Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company.
• A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day.
• You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit.
• Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes.
• You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build.
• You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership.
• We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments.
• You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success.

Interview process

During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Our process may include psychometric and technical assessments, giving you an opportunity to demonstrate your strengths, skills and potential beyond your CV and interview.

In office perks

• Healthy breakfast, lunches and snacks
• Monthly team connects
• On-site Barista

Perks for South African based employees

• Medical aid subsidy
• Group Risk Insurance
• Generous paid annual leave
• Birthday leave
• Learning and Development opportunities
• Mentorship programme
• Quarterly team building
• Community initiatives
• Access to cutting edge technology - Ozow Tech Stack

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards