Technical Installation Coordinator

Placements24; Benoni; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Performance incentives

Hybrid work

Health benefits

Career progression

Job summary

Placements24 is seeking a proactive Technical Installation Coordinator to manage and support client installations in the Benoni area. This hybrid role requires coordinating on-site teams, scheduling activities, and providing remote technical oversight to ensure smooth project execution in Gauteng.

You will liaise between clients, installation crews, and internal technical departments, document installation progress, and contribute to continuous improvement of installation processes while

Qualifications

• Experience in coordination, project management, or technical support in installation/field service.
• Strong organization and time-management skills; able to multitask.
• Technical understanding of installation processes and equipment.
• Excellent communication and interpersonal skills with clients and technical teams.
• Willing to work a hybrid schedule with on-site visits around Benoni.
• Proficiency with project management software and office apps.

Responsibilities

• Coordinate and schedule on-site installation activities and manage timelines.
• Liaise with clients to confirm requirements, site readiness, and appointments.
• Provide remote technical support to installation teams during setup.
• Monitor progress, identify roadblocks and ensure on-time completion.
• Maintain installation documentation, reports, feedback, and logs.
• Collaborate with sales, engineering, and support for seamless handover.

Skills

Coordination

Project management

Technical support

Communication

Time management

Organizational skills

Tools

Microsoft Office

Project management software

Job description

About the Role

Our client is seeking a proactive Technical Installation Coordinator to manage and support the installation process for their clients in the Benoni area. This hybrid role involves coordinating on-site installation teams, managing schedules, and providing remote technical oversight to ensure smooth project execution. You will act as a key liaison between clients, installation crews, and internal technical departments, ensuring all installations meet quality and efficiency standards. The successful candidate will possess excellent organizational skills, a solid technical understanding, and the ability to effectively manage resources and communication in a dynamic environment, contributing to successful project outcomes in Gauteng .

Key Responsibilities

• Coordinate and schedule on-site installation activities, managing timelines and resource allocation effectively.
• Liaise with clients to confirm installation requirements, site readiness, and appointment details.
• Provide remote technical support and guidance to installation teams as needed during the setup process.
• Monitor installation progress, identify potential roadblocks, and implement solutions to ensure project completion on time.
• Maintain accurate project documentation, including installation reports, client feedback, and issue logs.
• Collaborate with sales, engineering, and support teams to ensure a seamless customer experience from installation to handover.

Requirements

• Previous experience in a coordination, project management, or technical support role, preferably within an installation or field service context.
• Strong organizational and time-management skills, with the ability to multitask and prioritize effectively.
• Good understanding of technical installation processes and equipment, with the capacity to interpret technical documentation.
• Excellent communication and interpersonal skills, capable of interacting professionally with clients and technical teams.
• Willingness to work a hybrid schedule, balancing remote coordination tasks with occasional on-site visits in and around Benoni.
• Proficiency with project management software and standard office applications.

Benefits

• Competitive annual salary and performance incentives.
• Hybrid work arrangement offering flexibility.
• Comprehensive health and wellness benefits.
• Opportunities for career progression within project management and technical operations.
• A collaborative team environment focused on delivering exceptional client service.