Division
Supply Chain Operations
Job Family
Fleet Management
Reporting To
Operations Manager
Job Purpose
To provide specialist technical fleet management expertise across the business and client operations. The role is responsible for improving fleet reliability, utilisation and cost efficiency through effective vehicle selection, maintenance, fuel and tyre management. The role is intended to analyse fleet performance and provide practical recommendations that support operational and commercial improvement.
Role Context and Business Need
The role is required to strengthen the business’s specialist fleet management capability by improving fleet reliability, utilisation and cost efficiency across client operations. The incumbent will provide practical technical expertise in vehicle selection, maintenance, fuel, tyres and fleet operating costs, while using fleet data to identify risks, reduce cost leakage and advise clients on appropriate fleet solutions and improvement opportunities.
Internal Customers
Operations teams, Project Managers, Transport Planning teams
External Customers
Maintenance and repair service providers, Tyre suppliers and tyre management service providers, Fuel management service providers, Client transport and logistics teams, and Client fleet and operations management teams.
Job Performance Criteria
Fleet Technical Management and Asset Reliability
- Develop and oversee preventive and planned maintenance strategies for trucks, commercial vehicles, cars, forklifts and other fleet assets.
- Review maintenance schedules against manufacturer recommendations, operating conditions, vehicle age and actual fleet performance.
- Analyse vehicle breakdowns, repeat failures and excessive repair costs and identify underlying causes.
- Assess workshops, maintenance providers and repair practices to ensure appropriate maintenance standards and cost control.
- Monitor fleet availability, downtime and reliability and recommend corrective interventions.
Fleet Specification and Vehicle Selection
- Assess operational requirements and recommend the appropriate vehicle, truck and body type for each use case.
- Evaluate payload, route characteristics, operating environment, utilisation, horsepower and vehicle configuration when recommending assets.
- Advise on vehicle replacement, refurbishment and fleet renewal decisions.
- Evaluate vehicle options based on operational suitability and whole-life cost rather than purchase price alone.
- Provide technical input into fleet procurement and client fleet strategy.
Fuel and Tyre Management
- Develop and evaluate fuel management controls, processes and systems.
- Monitor fuel consumption by vehicle, route, driver and operating environment and investigate material variances.
- Identify potential fuel losses, misuse or theft and recommend appropriate preventative controls.
- Develop tyre management practices covering fitment, pressure, rotation, wear, replacement, casing management and cost.
- Analyse fuel and tyre cost trends and identify opportunities to improve cost per kilometre and asset life.
Fleet Cost and Performance Optimisation
- Analyse fleet operating costs including fuel, tyres, maintenance, repairs and asset utilisation.
- Determine and monitor relevant measures such as cost per kilometre, fuel consumption, maintenance cost per vehicle and vehicle availability.
- Identify underperforming vehicles, assets or operating practices and recommend corrective action.
- Assess repair-versus-replace decisions using operational and financial information.
- Provide recommendations to improve fleet productivity, utilisation and total cost of ownership.
- Manage service provider performance against agreed service levels, rates and turnaround times.
- Provide technical input into supplier selection, rate negotiations and contract reviews for maintenance, tyre and fuel services.
- Prepare and present periodic fleet performance and cost reporting to management and clients.
Fleet Advisory and Continuous Improvement
- Conduct fleet assessments across client environments and identify technical and operational improvement opportunities.
- Translate fleet data into practical recommendations for management and clients.
- Advise clients on fleet management practices, systems, vehicle selection and operating standards.
- Evaluate fleet technologies and specialist systems including maintenance, fuel and tyre management solutions.
- Monitor implemented interventions and quantify operational and financial improvements achieved.
Compliance, Safety and Risk
- Ensure fleet compliance with road transport legislation, roadworthiness, licensing and permit requirements.
- Monitor accident and incident trends, oversee damage assessment and repair authorisation, and support insurance claims.
- Ensure maintenance and workshop activities meet applicable health, safety and environmental standards.
- Maintain fleet records, licence renewals and statutory documentation.
- Identify fleet-related operational and compliance risks and recommend mitigating controls.
Key Performance Measures
- Fleet availability and uptime percentage.
- Cost per kilometre by vehicle category.
- Fuel consumption against benchmark or budget.
- Tyre cost per kilometre and casing recovery rate.
- Maintenance and repair cost per vehicle and per kilometre.
- Number of unplanned breakdowns and repeat failures.
- Service provider turnaround time and service level compliance.
- Statutory compliance rate for licensing and roadworthiness.
- Quantified savings delivered from implemented fleet interventions.
Knowledge
- Commercial vehicle, truck and fleet operations.
- Fleet maintenance, preventive servicing and maintenance scheduling.
- Fuel management, fuel consumption and loss-control practices.
- Tyre management and tyre lifecycle principles.
- Fleet operating costs, asset utilisation and total cost of ownership.
- Road transport legislation, roadworthiness, licensing and permit requirements.
Technical Skills
- Fleet performance and cost analysis.
- Vehicle specification and selection based on operational requirements.
- Maintenance planning and technical problem solving.
- Fuel and tyre performance analysis.
- Interpretation of fleet, telematics and operational data.
- Use of fleet management, maintenance and fuel management systems.
- Reporting and data analysis using MS Excel or equivalent tools.
Behavioural Competency
- Strong analytical thinking.
- Practical problem-solving ability.
- Commercial awareness.
- Strong operational judgement.
- High levels of ownership and accountability.
- Action orientation and consistent follow-through.
- Clear written and verbal communication, including reporting to management and clients.
- Ability to influence and advise client stakeholders at all levels
Qualifications and experience requirements
- Relevant qualifications in Transport, Logistics, Fleet Management, or a related discipline.
- Practical experience in fleet management and commercial vehicle operations.
- Approximately 10–15 years' relevant fleet experience, with preference for candidates who have managed operational truck fleets directly.
- Valid driver's licence (Code C1/EB or higher advantageous).
- Willingness to travel to client operations and sites as required.
Demonstrated experience in:
- Fleet maintenance
- Trucks and commercial vehicles
- Fuel management
- Tyre management
- Vehicle specification
- Maintenance scheduling
- Fleet costing and performance management
Advantageous
- Experience managing mixed fleets including trucks, passenger vehicles and forklifts.
- Experience providing fleet consulting or advisory services across multiple operations.