Tech Retail Sales Consultant — Hardware & Software Expert

JenRecruitment; Cape Town; On-site; ZAR 81,000 - 97,000; Full time

Job summary

JenRecruitment in Cape Town is seeking a Retail Store Sales Consultant to assist customers with computer hardware, software and accessories, and to contribute toward store targets. Based in Milnerton, you will provide product advice, process sales and maintain knowledge of promotions while delivering excellent customer service.

In this role you will help customers identify requirements, upsell solutions and handle after-sales support, while working retail hours including weekends and public

Qualifications

• Matric essential.
• Previous retail sales experience.
• Tech/electronics retail experience advantageous.
• Knowledge of computer hardware, software and accessories.
• Strong communication and customer service skills.
• Target-driven and proactive.
• Upselling and problem-solving ability.
• Able to work retail hours, weekends and public holidays.
• Well-presented and professional.

Responsibilities

• Assist customers and identify product requirements.
• Provide advice on computer hardware, software and accessories.
• Recommend suitable products and solutions.
• Process sales transactions.
• Assist with stock control and merchandising.
• Maintain knowledge of products, pricing and promotions.
• Handle customer queries, returns and after-sales support.
• Work towards individual and store sales targets.

Skills

Retail sales experience

Customer service skills

Communication skills

Upselling

Problem-solving

Target-driven

Proactive

Knowledge of hardware/software

Education

Matric essential

Job description

JenRecruitment in Cape Town is seeking a Retail Store Sales Consultant to assist customers with computer hardware, software and accessories, and to contribute toward store targets. Based in Milnerton, you will provide product advice, process sales and maintain knowledge of promotions while delivering excellent customer service.

In this role you will help customers identify requirements, upsell solutions and handle after-sales support, while working retail hours including weekends and public