Team Manager Retail ERP

Boardroom Appointments; Cape Town; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Boardroom Appointments is seeking a senior leader to oversee the Merch ERP Product team, translating business requirements into effective technology solutions within a retail planning context.

You will guide system processes, identify integrations, and drive development and rollout of new products, while ensuring security policies are upheld across all systems. Strong leadership and Agile experience are essential.

Qualifications

• A relevant tertiary qualification.
• Minimum 8–10 years relevant experience including people and financial management.
• Experience in Retail, particularly in the planning disciplines.
• Exposure to Retail Merchandise Planning and Buying processes.
• Experience with retail merchant solutions (e.g. JDA PMM).
• Strong commitment to professional service delivery.
• Ability to drive strategic IT changes.
• Planning and organizing ability.
• Process-oriented mindset.
• Innovative, critical thinking and problem-solving skills.
• Ability to work independently and in teams.
• Ability to prioritize in high-pressure environments.
• Excellent communication and relationship-building skills.
• Knowledge of Project Management/AGILE methodologies.

Responsibilities

• Provide overall system and team management for the Merch ERP Product team.
• Collaborate with the business to translate requirements into business and technology specs.
• Provide business and system process guidance for Planning Product/Service.
• Identify integration requirements between systems to meet business needs.
• Develop, maintain, and implement new products/systems per identified requirements.
• Conduct user testing to ensure the product meets needs.
• Deliver train-the-trainer and business demos for senior users when required.
• Correspond with the business and users on implementation/rollout.
• Collect, process and report data for the business.
• Advise on enhancements to existing products.
• Maintain in-depth knowledge of planning and retail environment to support and assist with support.
• Ensure the company security policy is implemented and maintained across systems.

Skills

People management

Financial management

Retail planning

Agile

Business analysis

Stakeholder management

Strategic thinking

Communication skills

Leadership

Education

Tertiary qualification

Tools

JDA PMM

Job description

• Provide overall system and team management for the Merch ERP Product team
• Collaborate with the business to understand the business requirements and translate them into business and technology requirements that can be fulfilled by internal solutions
• Provide business and system process guidance for building out and evolving the Planning Product/Service
• Identify integration requirements between systems to achieve business needs
• Development/Maintenance and implementation of new products/systems based on business and technical requirements identified
• Conduct testing with users to ensure that the product meets the needs identified
• Conduct train the trainer and business demonstrations for senior users (managers and executives) if and when required
• Correspondence with the business and users surrounding implementation/rollout
• Collect, process and report on data for the business
• Advise the business on new enhancements to existing products
• In depth knowledge of planning and the solutions within a retail environment to be able to carry out these tasks and further assist with support
• Ensuring the company security policy is implemented and maintained throughout the systems

Qualifications and experience:

• A relevant tertiary qualification
• Minimum of 8 10 years relevant experience, including people and financial management experience
• Experience in Retail, particularly in the planning disciplines
• Exposure to Retail Merchandise Planning and Buying business processes.
• Experience working on retail merchant solutions (e.g JDA PMM)
• A strong commitment to professional service delivery
• The ability to formulate and drive strategic changes to the IT landscape
• Planning and organizing ability
• The ability to be process oriented
• Innovative, critical thinking and problem solving skills
• The ability to work independently and in a team oriented, collaborative environment
• The ability to effectively prioritize and drive tasks in a high pressure environment
• Good communication and organisational skills with a strong ability to influence, build relationships with, and negotiate with colleagues, and external partners
• Good attention to detail and levels of accuracy
• Knowledge and/or experience within Project Management /AGILE methodology