Tasting Room Host & Guest Experience Specialist

Cavalli Estate; Somerset West; On-site; ZAR 67,000 - 112,000; Part time

Job summary

Cavalli Estate in Somerset West is seeking a friendly, energetic Tasting Room Runner to support our hospitality team during the seasonal period. You will assist with guest service, keep the tasting room welcoming and ensure a smooth service flow.

This role requires good communication, a service mindset and the ability to work weekends. A passion for hospitality and a neat, professional presentation are essential as you help create a memorable guest experience.

Qualifications

• Previous hospitality experience is advantageous.
• Excellent communication and customer service skills are essential.
• Friendly, professional and well-presented demeanor.
• Energetic, reliable and attentive to detail.
• Able to work weekends and public holidays as required.
• Team player capable of handling busy periods.

Responsibilities

• Assist with serving wine, beverages and food.
• Deliver orders promptly and efficiently.
• Clear and reset tables and maintain a clean tasting room.
• Prepare tasting areas before service.
• Ensure glassware and service equipment are clean and readily available.
• Assist the hospitality team during busy periods and events.
• Welcome guests warmly and assist with general requests.

Skills

Hospitality experience

Excellent communication

Customer service

Friendly and well-presented

Energetic and reliable

Team player

Attention to detail

Weekend availability

Work under pressure

Job description

Cavalli Estate in Somerset West is seeking a friendly, energetic Tasting Room Runner to support our hospitality team during the seasonal period. You will assist with guest service, keep the tasting room welcoming and ensure a smooth service flow.

This role requires good communication, a service mindset and the ability to work weekends. A passion for hospitality and a neat, professional presentation are essential as you help create a memorable guest experience.