Systems Developer - C4

South African Maritime Safety Authority; Pretoria; Presencial; ZAR 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

The South African Maritime Safety Authority (SAMSA) is seeking an experienced Application Specialist to contribute to the conceptualisation, design, and integration of our business systems. You will collaborate with Business Analysts, develop technical specifications, and ensure deployments align with SAMSA architecture.

The role focuses on delivering secure, highly available applications, providing post-implementation support, training, and ongoing improvements across the SAMSA portfolio.

Responsabilidades

• Participate in conceptualisation of the business system per approved requirements.
• Design User Interface layouts per specs.
• Develop system technical/functional specifications.
• Consult with Business Analyst to align design with user requirements.
• Obtain approvals through consultations, testing and QA.
• Ensure systems are built per SAMSA Architecture and best practices.
• Propose improvements for systems within the SAMSA portfolio.
• Implement enhancements in response to audit findings.
• Standardise development platforms across applications.
• Ensure systems are integrated and secure for operations.
• Develop and customize system reports.
• Provide technology advisory services on platforms.
• Conduct unit testing and participate in UAT.
• Deploy systems in line with deployment procedures.
• Provide post-implementation support to ensure stability.
• Identify training needs and advise the system owner.
• Assist in developing system user manuals.
• Support system refresher training for users.
• Ensure SAMSA systems are always functional and available.
• Provide 1st, 2nd and 3rd line support and maintenance.
• Manage application upgrades and updates per schedule.
• Resolve problems and escalate to external providers as needed.
• Ensure systems achieve high performance and availability.
• Manage user accounts and Segregation of Duty reviews.
• Develop processes to optimise utilisation of business apps.
• Manage change requests per Change Management process.
• Contribute to Disaster Recovery Plan development and testing.
• Manage business processes with system owners and stakeholders.
• Oversee service providers for maintenance of business applications.
• Conduct regular meetings with service providers and record outcomes.
• Ensure SLA targets are met.

Descripción del empleo

• Participate in the conceptualisation of the business system to be developed or enhanced in line with approved business requirements.
• Participate in the design of User Interface layout in accordance with approved functional and technical specification.
• Contribute to the development of system technical/functional specifications.
• Consult with Business Analyst to inform the design of system in accordance with approved user requirements specifications.
• Obtain approval from all interested parties through extensive consultations, testing, and quality assurance.
• Ensure that the systems/applications are developed or configured in accordance with applicable best practice standards and SAMSA Applications Architecture.
• Propose enhancement opportunities for the systems/applications within the SAMSA Applications Portfolio.
• Implement enhancement in response to audit finding recommendations and related audit review recommendations.
• Ensure standardisation of development technology platforms across the Applications Portfolio.
• Ensure that the systems are highly integrated and secure to ensure optimal business operations.
• Ensure development and customization of reports.
• Provide technology advisory services relating to best platforms to be used to keep abreast with fast paced technology changes.
• Conduct unit testing as part of development or configuration process including participation in the User Acceptance Testing (UAT) exercise.
• Ensure that the systems/applications are deployed in line with deployment procedure and related process.
• Provide post implementation support to enable that the deployed system is stable and free from operational bugs.
• Identify training needs and provide recommendations to the system owner.
• Participate in the development of system user manuals.
• Participate in User Training including required system refresher training to ensure users are conversant with the system.
• Ensure stable and reliable systems for SAMSA that are always functional and available to all users.
• Provide 1st, 2nd and 3rd line applications support and maintenance to ensure highest levels of systems availability.
• Manage application upgrades and updates in line with maintenance schedules.
• Manage problem analysis and provide resolutions for business applications, where necessary escalate to external service providers.
• Ensure that the systems attain high level of performance and availability.
• Ensure effective management of user accounts, implementation of Segregation of Duty Matrix and associated reviews.
• Develop processes to manage utilization and optimization of business applications.
• Manage requested changes in line with the Change Management process and procedure.
• Contribute in the development of Disaster Recovery Plan and its associated testing to ensure availability of systems in an event of disaster.
• Manage business processes together with system owners (Internal and External stakeholders)
• Manage service providers engaged in the provisioning of services related to the maintenance of business application.
• Conduct regular meetings with Service Providers, keep records of outcomes and ensure escalated issues are follow-up.
• Manage SLA Targets to ensure they are achieved.