Support Consultant - Fast-Paced Tech Platform & Growth

Ditto Hire group; Cape Town; On-site; ZAR 260,000 - 360,000; Full time

Benefits offered by this job

Competitive compensation (base salary)

Comprehensive time-off & generousleave

Excellent working environment with top

Collaborative, transparent and fun off

Accelerated professional development

Constant learning and improvement

Job summary

Ditto Hire is seeking a Support Consultant to help service growing our customer base. You will provide friendly and efficient support via telephone/email/support systems, document activity in the ticket system, and communicate with customers and colleagues.

Join a dynamic tech environment with fast learners, strong time management, and a can-do attitude. Competitive compensation and generous leave are offered.

Qualifications

• Customer support background
• Experience in support on large platforms
• Excellent communication skills
• Ability to learn quickly

Responsibilities

• Provide friendly and efficient support to customers via telephone/email/support systems
• Accurately record and document activity through the ticket system
• Ensure effective communication with customers, colleagues, and management
• Perform adhoc functions, projects, training

Skills

Customer support

Large platform support

Communication skills

Fast learner

Initiative

Problem solving

Job description

Ditto Hire is seeking a Support Consultant to help service growing our customer base. You will provide friendly and efficient support via telephone/email/support systems, document activity in the ticket system, and communicate with customers and colleagues.

Join a dynamic tech environment with fast learners, strong time management, and a can-do attitude. Competitive compensation and generous leave are offered.