Supervisor: Cleaning & Food Aid Services

Sars; Durban; On-site; ZAR 134,000 - 201,000; Full time

Job summary

SARS in Durban is seeking a dedicated cleaner supervisor to manage day-to-day cleaning and food aid services in office premises. You will ensure hygiene, safety, and efficient delivery of cleaning outputs, while coordinating staff and resources.

Applicants should have a Senior Certificate (NQF 4) and at least 1 year of cleaning experience, with a focus on compliance, effective communication, and workplace safety. The role requires supervision and adherence to governance standards.

Qualifications

• Senior Certificate (NQF 4) and 1 year cleaning experience required.
• Strong attention to detail and reliability.
• Basic health and safety awareness.

Responsibilities

• Adhere to and apply changes to own work processes as instructed.
• Maintain cleaning materials and equipment stocks and order as needed.
• Supervise daily duties and allocate tasks to staff.
• Ensure cleaners meet required standards and monitor quality.
• Communicate progress on requests and report issues promptly.
• Assist with administrative tasks within the division.

Skills

Cleaning supervision

Communication

Education

Senior Certificate (NQF 4)

Job description

Requisition ID11570-Posted12/10/2026- Region (1) - Location (1)

Position Reports to: Ops Manager: Taxpayer Services

Division : Taxpayer Engagement

Advert Closing Date : 19 October 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue and protects the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country Integrity is key to the organisation.

Job Purpose

To take overall responsibility for the day-to-day cleaning and food aid service operation of the buildings ensuring they are clean and safe for staff.

Education and Experience

Minimum Qualification & Experience Required

Senior Certificate (NQF 4) and 1 year cleaning experience

Job Outputs:

• Adhere to and apply changes to own work processes as instructed.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• As part of the team, take delivery of cleaning products/equipment and relocate to relevant storage areas.
• Assist with administrative tasks within the relevant division.
• Communication of progress on requests.
• Demonstrable experience of cleaning and food aid services on office business premises.
• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and elevate any shortfalls.
• Ensure adequate supplies of cleaning materials and equipment are available to staff as required.
• Ensure cleaning staff carry out their duties to the required standards through a monitoring programme.
• Maintain stocks and order materials from approved suppliers as and when necessary.
• Motivate and encourage staff to work efficiently and achieve a high standard of work as per set standards.
• Plan and organise own work tasks within area of work.
• Report on daily task activities to provide timely information for decision making.
• Resolve problems and report issues.
• Supervise and direct reportees including the daily allocation of duties/general direction and checking of work throughout the day.
• Take responsibility for making all assistants aware of and familiar with the correct use of all equipment and materials.
• Understanding of Health and Safety requirements and the safe storage of materials and equipment.
• Undertake the role of cleaner, where necessary, during periods of understaffing.

Governance

• Comply with and adhere to identified governance and compliance standards and elevate problems for investigation and resolution.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Ask for support or training to improve the quality and standard of own work.

Finance

• Perform own work well to reduce costs and save money.

Client

• Understand job service requirements in order to meet client expectations.
• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• People Skills
• Problem Solving capability
• Respect
• Trust
• Teamwork
• Working With others
• Administration
• Business Knowledge
• Data Collection and Analysis
• Facilities Management
• Functional Policies and Procedures
• Planning and Controlling
• Quality Orientation
• Reporting
• Standard Operating Procedures Compliance
• Understand, follow, and give instructions

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.