Student Advisor - Cape Town

MANCOSA; Cape Town; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A private higher education provider in Cape Town is looking for a Student Advisor to assist prospective students with programme selection and enrollment. The ideal candidate will have 1-2 years of sales experience, a track record of achieving targets, and excellent customer service skills. The role involves guiding students through the enrolment process and requires weekend and overtime work.

Qualifications

• 1-2 years experience in a sales environment with a proven track record.
• Understanding of the sales process and ability to achieve targets.
• Knowledge of higher education is an advantage.

Responsibilities

• Guide students on suitable higher education programmes.
• Persuade students to enroll at MANCOSA.
• Achieve sales targets per enrolment cycle.
• Manage the lead and application funnel effectively.
• Provide excellent customer service.

Skills

Sales target achievement

Customer service

Lead management

Job description

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Student Advisor - Cape Town

Responsibilities

• Providing the necessary guidance on suitable higher education programmes to the student as well persuading the student to enrol at MANCOSA to pursue their studies
• An understanding of the available programmes at MANCOSA
• Achievement of sales targets per enrolment cycle
• Ability to understand and manage the lead and application funnel to ensure maximum conversion to student registrations
• Respond to each enquiry received on the programme offering at MANCOSA
• Understand the enrolment process, the policies and guidelines that pertain to the enrolment of students
• Regularly make follow up calls on leads and applications
• Provide excellent customer service to the student
• Prepare and submit required documentation for registration and administration of the students

Qualifications

• Minimum 1-2 years experience within a sales environment and a proven track record of sales target achievement
• Compulsory to possess an understanding of the sales process and achieve the sales targets.
• An understanding of higher education is an advantage

Job Related Knowledge and Skills

• Brand and product knowledge
• Institutional and industry knowledge/ understanding
• Student recruitment policies and procedures

Competencies and Skills

• Proactive and

Additional Requirements

• Required to work during the weekends and overtime