Student Accounts Control Specialist

University of Pretoria; Pretoria; On-site; ZAR 360,000 - 490,000; Full time

Benefits offered by this job

Medical aid schemes

University policy benefits

Job summary

The University of Pretoria invites applications for the position of Admin Control Officer (UP Student Accounts) in the Department of Finance, Pretoria. The role centers on managing student accounts, resolving financial inquiries, advising on fees, and ensuring accurate billing and registration processes.

The successful candidate will hold a BCom in Accounting/Finance with 4 years in higher education student accounts and at least 1 year of supervisory experience, alongside strong MS Excel skills

Qualifications

• BCom degree in Accounting/Finance.
• 4 years relevant experience in a higher education environment working with student accounts.
• At least 1 year’s supervisory experience.

Responsibilities

• Resolve students' financial enquiries related to non-payment.
• Advise students on correct registration amounts, student fees and registration fees.
• Advise faculties on registration options for billing purposes.
• Identify incorrect academic records affecting the account.
• Manage and coordinate refunds of credit balances payable to students.
• Follow up on outstanding accounts and communicate with students.

Skills

Customer service

Communication

MS Excel

MS Word

Attention to detail

Education

BCom degree in Accounting/Finance

Tools

MS Excel

MS Word

Job description

The University of Pretoria invites applications for the position of Admin Control Officer (UP Student Accounts) in the Department of Finance, Pretoria. The role centers on managing student accounts, resolving financial inquiries, advising on fees, and ensuring accurate billing and registration processes.

The successful candidate will hold a BCom in Accounting/Finance with 4 years in higher education student accounts and at least 1 year of supervisory experience, alongside strong MS Excel skills