Student Accounts & Billing Specialist

University of Pretoria; Pretoria; On-site; ZAR 350,000 - 480,000; Full time

Job summary

The University of Pretoria invites applications for a Senior Administrative Officer (Student Accounts) in the Finance Department. You will handle student inquiries, billing, payments, and account reconciliations, ensuring accurate statements and timely responses.

Responsibilities include advising on payment arrangements, managing rebates and bursaries, and coordinating with faculties to resolve discrepancies.

Qualifications

• Bachelor’s Degree or National 3-year Diploma in a relevant field.
• 3 years' experience with a Bachelor's degree; 5 years' experience with Diploma.
• Experience in financial environment and student accounts.
• Experience in accounting and resolving account errors.
• Experience advising clients on financial decisions.
• Experience in student administration processes.

Responsibilities

• Resolve students' enquiries related to their accounts, payments and non-payments.
• Provide information on discounts, rebates, and other financial matters.
• Provide students, guardians and bursars with fees estimates/quotations and preliminary accounts.
• Adjust/correct accounts by journal postings.
• Manage family rebate applications and postings.
• Analyze and interpret yearbooks to determine possible course credits.
• Identify and investigate discrepancies between academic records and accounts.
• Coordinate amendments with the relevant departments to reflect correct accounts.
• Verify accuracy of accounts for bursaries and loans.
• Advise students and parents on payment arrangements.
• Drive debt collection during peak periods.

Skills

NCA Knowledge

Legal Collections

Computer Literacy

Accounting

Attention to Detail

Confidentiality

Communication

Analytical Thinking

Team Player

Time Management

Education

Bachelor's degree

National 3-year Diploma

Tools

CRM software

Job description

The University of Pretoria invites applications for a Senior Administrative Officer (Student Accounts) in the Finance Department. You will handle student inquiries, billing, payments, and account reconciliations, ensuring accurate statements and timely responses.

Responsibilities include advising on payment arrangements, managing rebates and bursaries, and coordinating with faculties to resolve discrepancies.