Strategic Moves Manager — Housing & Rehousing

Places for People; Empangeni; On-site; ZAR 776,000 - 1,109,000; Full time

Benefits offered by this job

Pension with matched contributions up 

Bonus scheme for colleagues up to 2%

35 days holiday (including bank), buy–

Healthcare cashback plan

Wellbeing support including EAP

Discounts via Our Place Rewards

Training and career progression

Recognition programmes

Inclusion and wellbeing focus

Free Places Gyms membership

Life Assurance & will writing services

Job summary

Places for People in the UK is seeking a Strategic Moves Officer to identify and manage opportunities to support Customers moving from homes that are no longer performing effectively, helping us optimise the housing portfolio and improve outcomes for customers.

You’ll manage cases from identification through to the property becoming empty, working closely with Housing Management, Lettings, Repairs, Disrepair, Voids and other teams to find appropriate rehousing solutions.

Qualifications

• Experience managing complex, high-volume casework and delivering positive customer outcomes.
• Experience coordinating projects across multiple teams and stakeholders.
• Knowledge of rehousing, decant and transfer policies with safeguarding awareness.
• Experience developing or improving policies with governance and evidence-based decisions.

Responsibilities

• Identify and manage opportunities to support customers moving from underperforming homes.
• Develop move plans and maintain accurate case records from start to completion.
• Collaborate with Housing Management, Lettings, Repairs and other teams to find rehousing solutions.
• Support conversations with customers and ensure compliance with policies and safeguarding.

Skills

High-volume casework

Project coordination

Social housing asset management

Rehousing and decant policies

Policy development / improvement

Microsoft Excel

Microsoft Office

Tools

Microsoft Excel

Microsoft Office

Job description

Places for People in the UK is seeking a Strategic Moves Officer to identify and manage opportunities to support Customers moving from homes that are no longer performing effectively, helping us optimise the housing portfolio and improve outcomes for customers.

You’ll manage cases from identification through to the property becoming empty, working closely with Housing Management, Lettings, Repairs, Disrepair, Voids and other teams to find appropriate rehousing solutions.