Strategic Client Manager – Trading Platform Specialist

HFM; South Africa; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

22 days annual leave

Comprehensive health & life insurance

Friday afternoons off in Summer

Birthdays off

Referral bonus

Paid time off for training & education

Team-building activities & corporate e

Job summary

HFM in South Africa invites an Account Manager to join our client-focused team. You will present our trading products to prospective clients, serve as the main contact, support onboarding, and build lasting relationships in a fast-paced environment.

You should have 1+ years in sales with trading knowledge; strong communication; eligibility to work in South Africa. We offer 22 days annual leave (up to 30 with service), comprehensive health and life insurance, and a friendly, growth-driven

Qualifications

• 1+ years experience in sales; trading knowledge is advantageous.
• Sales-driven attitude with ability to work independently and meet targets.
• Familiarity with online trading or financial markets.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, performance-driven environment.
• High level of professionalism and work ethic.
• Prior experience in client-facing or sales roles is advantageous.
• Applicants must be eligible to work in the country.
• Attractive remuneration package.
• 22 days of Annual Leave (reaching up to 30 days per year based on years’ service)
• Comprehensive Health & Life Insurance (from day one!)
• Friday afternoons off in Summer
• Birthdays are always a day off!
• Referral Bonus – refer a candidate we would all enjoy to work with!!
• Paid Time Off for Training & Education
• Fun team-building activities & Corporate events

Responsibilities

• Presents products and services of HFM to prospective clients in informative manner.
• Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
• Provides guidance to new clients on the onboarding process and develops client relationships.
• Cultivate successful client relationships and maintains a high level of client satisfaction.
• Knows all the features and benefits of all products, services and trading systems and tools offered.
• Attains full understanding of the Company’s internal operating systems.
• Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
• Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
• Explains to clients the Company's trading system.
• Inputs detailed and accurate data and information in all internal systems.
• Develops a sound understanding of trading market conditions on a daily basis.
• Is proactive in self-development regarding industry knowledge.
• Carries out any further duties assigned by their line manager.

Skills

Sales experience

Trading knowledge

Communication skills

Interpersonal skills

Self-motivated

Job description

HFM in South Africa invites an Account Manager to join our client-focused team. You will present our trading products to prospective clients, serve as the main contact, support onboarding, and build lasting relationships in a fast-paced environment.

You should have 1+ years in sales with trading knowledge; strong communication; eligibility to work in South Africa. We offer 22 days annual leave (up to 30 with service), comprehensive health and life insurance, and a friendly, growth-driven