Strategic Business Process & Transformation Lead

DP World; Cape Town; On-site; ZAR 900,000 - 1,400,000; Full time

Job summary

DP World is seeking a senior Business Process and Analysis leader to own the process management framework across Freight Forwarding, POM and ecommerce. The role partners with the Business Applications Manager to deliver change end-to-end, focusing on standardisation, automation and governance.

You will drive process performance, establish improvement roadmaps, and coach the BA team to build capability and sustain governance across functions.

Qualifications

• Significant experience in business analysis, process improvement and transformation.
• Proven leadership across cross-functional change initiatives.

Responsibilities

• Own the business process management framework and end-to-end process architecture.
• Define current-state and future-state process design across functions.
• Identify opportunities for standardisation, automation and digitisation.
• Maintain a continuous-improvement pipeline with measurable benefits.
• Govern BA demand, prioritisation and capacity with the BA Team Leader.

Skills

Business analysis

Leadership

Education

Bachelor's or Diploma in relevant field

Job description

DP World is seeking a senior Business Process and Analysis leader to own the process management framework across Freight Forwarding, POM and ecommerce. The role partners with the Business Applications Manager to deliver change end-to-end, focusing on standardisation, automation and governance.

You will drive process performance, establish improvement roadmaps, and coach the BA team to build capability and sustain governance across functions.