Strategic Business Analyst: Process Optimization & Data Insights

BigTalent; Pretoria; On-site; ZAR 420,000 - 650,000; Full time

Job summary

BigTalent in Pretoria is seeking a Business Analyst who thrives in a dynamic environment where process improvement, system enhancements, and data-driven decisions intersect. You will map, review, and streamline processes across units.

The role requires ~3 years in business analysis or systems support, strong SQL skills, and familiarity with ERP or MRI PMX. You will gather requirements, assist with testing, and deliver clear documentation to stakeholders.

Qualifications

• Bachelor's degree in Information Systems, Business, Industrial Engineering, Finance, or a related field.
• Experience in business analysis, operations analysis, or systems support (±3 years).
• Strong SQL skills and experience working with large datasets.
• Understanding of ERP or property-related systems (MRI PMX or similar advantageous).
• Proficient with process-mapping tools (BPMN, Lucidchart, Visio, Miro).
• Exposure to BI tools such as Power BI, Tableau, or Looker Studio beneficial.
• Excellent communication, documentation, and stakeholder engagement skills.
• Highly organised, proactive, and able to manage multiple priorities.

Responsibilities

• Analyse & Optimise Processes: Map, review, and streamline processes across multiple business units, identifying gaps and opportunities to improve efficiency.
• Systems Support (Admin Level): Maintain configurations, user roles, workflows, and master data across enterprise systems. Assist teams with troubleshooting, enhancements, and testing.
• Data & Insights: Write SQL queries, validate data, and support operational reporting to help drive informed decisions.
• Project Coordination: Support technology evaluations, new system implementations, requirements gathering, testing, and user training.
• Cross-Functional Support: Provide structured analysis, documentation, and reporting to support management and organisational growth.

Skills

SQL

Stakeholder engagement

Documentation

Communication

Education

Bachelor's degree (IS/Business)

Tools

BPMN

Lucidchart

Visio

Miro

Power BI

Tableau

Job description

BigTalent in Pretoria is seeking a Business Analyst who thrives in a dynamic environment where process improvement, system enhancements, and data-driven decisions intersect. You will map, review, and streamline processes across units.

The role requires ~3 years in business analysis or systems support, strong SQL skills, and familiarity with ERP or MRI PMX. You will gather requirements, assist with testing, and deliver clear documentation to stakeholders.