Store Operations Lead | Key Holder

Lindt & Sprüngli (South Africa) (Pty) Ltd; Bellville; On-site; ZAR 134,000 - 179,000; Full time

Job summary

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a Key Holder to open/close the store, supervise staff in the absence of management, and drive sales while upholding Lindt standards. This role emphasizes customer service, merchandising, and adherence to safety and hygiene policies.

The ideal candidate will be accountable, possess strong communication skills, and have a background in customer service. Join a premium brand with opportunities for growth within an international setting.

Qualifications

• Confident and interactive with a friendly disposition.
• Excellent communication skills and a strong work ethic.
• Responsible and accountable for achieving individual goals.
• Good time management and multi-tasking abilities.
• Customer service background is preferred.

Responsibilities

• Open or close the store and supervise employees in the absence of management.
• Drive sales and handle customer concerns on the shop floor.
• Ensure merchandising and stock replenishment meet Lindt standards.
• Maintain store cleanliness and ensure adherence to policies.
• Assist in stock counts and basic banking procedures.

Skills

Customer service

Communication skills

Time management

Team player

Education

Grade 12

Tools

POS systems

Job description

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a Key Holder to open/close the store, supervise staff in the absence of management, and drive sales while upholding Lindt standards. This role emphasizes customer service, merchandising, and adherence to safety and hygiene policies.

The ideal candidate will be accountable, possess strong communication skills, and have a background in customer service. Join a premium brand with opportunities for growth within an international setting.