Store Floor Leader & Sales Driver

Lindt & Sprüngli (South Africa) (Pty) Ltd; Milnerton; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a Key Holder to open/close the store and supervise staff in the absence of management. The role focuses on sales, merchandising and customer service, while maintaining Lindt standards and policies.

You will ensure daily banking, lead cashier tasks, product knowledge, and uphold health and safety requirements, reflecting the Lindt Credo and premium brand values.

Qualifications

• Demonstrates leadership and team engagement to achieve goals.
• Excellent customer service and communication skills.
• Reliable, punctual and accountable for results.
• Strong time management and multi-tasking abilities.
• Experience with store operations and merchandising basics.
• Friendly, polite and professional demeanor.

Responsibilities

• Open and close the store and follow procedures when management is not on duty.
• Supervise employees and oversee sales, merchandising, and customer service.
• Drive sales by addressing customer concerns and training staff.
• Maintain merchandising standards and stock replenishment.
• Handle banking procedures and lead cashier responsibilities.
• Ensure health, safety, and cleanliness standards are met.
• Keep up-to-date with store policies and products knowledge.

Skills

Leadership

Customer service

Communication

Time management

Accountability

Team motivation

Store operations

Education

Grade 12

Job description

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a Key Holder to open/close the store and supervise staff in the absence of management. The role focuses on sales, merchandising and customer service, while maintaining Lindt standards and policies.

You will ensure daily banking, lead cashier tasks, product knowledge, and uphold health and safety requirements, reflecting the Lindt Credo and premium brand values.