Store Manager - Growth & Customer Experience Lead

Silvertree Brands; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Cape Town is looking for a skilled Store Manager to enhance store performance and ensure exceptional customer service. The role entails maximising sales through effective management of operations, inventory, and team development. Ideal candidates will have 2-5 years of experience in FMCG or a similar retail environment along with a qualification in retail management. A commitment to customer service excellence is essential.

Qualifications

• 2-5 years FMCG experience or similar retail environment.
• Ability to work varied hours and days.
• Commitment to customer service excellence.

Responsibilities

• Maximise sales targets and oversee store activities.
• Manage daily documentation and store requirements.
• Recruit and train staff for optimal performance.

Skills

Customer service excellence

Leadership skills

Administrative skills

Time management

Visual presentation skills

Education

Tertiary qualification in retail management or sales management

Job description

A leading retail company in Cape Town is looking for a skilled Store Manager to enhance store performance and ensure exceptional customer service. The role entails maximising sales through effective management of operations, inventory, and team development. Ideal candidates will have 2-5 years of experience in FMCG or a similar retail environment along with a qualification in retail management. A commitment to customer service excellence is essential.