Store Leader - Cape Union Mart - Highveld

Cape Union Mart Group; eMalahleni; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Cape Union Mart Group seeks an experienced Store Manager in South Africa to drive sales budgets and ensure profitable store operations. You will oversee merchandising, stock control, service quality, payroll, and HR processes, while maintaining brand standards and safety compliance.

Ideal candidates have extensive retail leadership experience, strong communication skills, and a proven track record in managing large store turnover. This role is on-site in a large-format retail environment.

Qualifications

• Store management experience with leadership responsibilities.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office suite (Word/Excel/PowerPoint).
• Clear criminal record is required.

Responsibilities

• To achieve the annual sales budget by meeting and exceeding daily and monthly budgets.
• To manage and control the financial aspects of running the store to ensure profitability.
• To adhere to merchandising standards aligned with brand requirements for a good product mix.
• To ensure proper stock management and control to minimise loss and ensure product availability.
• To deliver exceptional customer service to ensure the best customer experience.
• To build relationships with internal and external service providers.
• To manage human resources by recruiting, planning, and administering payroll.
• To inspire, motivate, develop, and hold people accountable appropriately.
• To align team members to Company culture and create a positive work environment.
• To implement all company policies and procedures.
• Maintaining health and safety practices.

Skills

Microsoft Office

Communication skills

Clear criminal record

Job description

Duties and Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business


• To manage and control the financial aspects of running the store to ensure store profitability.


• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.


• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.


• To deliverexceptional customer service to ensure the best customer experience.


• To build excellent relationships with all relevant service providers (internal and external)


• To manage human resources effectively by recruiting, planning, and administrating payroll properly


• To inspire, motivate, develop, and hold people accountable appropriately.


• Align team members to Company culture and create fun.


• Implement all company policies and procedures.


• Maintaining health & safety practices

Behavioural Requirements

• Honesty in dealing with cash or finances.


• Inspirational leadership & passion


• Taking ownership


• Building & maintaining relationships


• Innovation & ability to deal with change management.


• Thinking adaptability


• Delivering results and meeting customer expectations


• Follow instructions and procedures.


• Leading and supervising


• Achieving personal work goals and objectives

Minimum Requirements

• Microsoft – Computer Proficiency


• Clear Criminal record


• Ability to communicate effectively at all levels.

Experience

• Minimum of 5 years’ Store Management experience


• Minimum of 8 years' Retail experience


• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.