Sales Assistant - Cape Union Mart Boardwalk PE

Cape Union Mart Group; Gqeberha; On-site; ZAR 110,000 - 170,000; Full time

Job summary

Cape Union Mart Group is seeking a retail assistant in the Eastern Cape region to enhance customer service and drive sales. You will handle transactions, maintain store presentation, and support stock control while building positive customer relationships.

Ideal candidates will have Matric or equivalent, up to 6 months retail experience, and a willingness to work retail hours. Knowledge of clothing trends is a plus.

Qualifications

• Matric or equivalent
• Up to 6 months retail experience
• Clear credit and criminal record
• Willing and able to work retail hours
• South African citizen
• Microsoft Office proficiency (Advantageous)
• Ability to communicate effectively (Advantageous)
• Knowledge of clothing trends/outdoor lifestyle (Advantageous)

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping and visual merchandising standards to optimise sales.
• Create an inspiring environment and have fun.
• Transact purchases and process payments (cash, cards, vouchers, coupons).
• Ensure stock/items/scripts are scanned and paid for.
• Process loyalty cards including accelerated partners.
• Establish professional relationships and provide friendly, helpful service.
• Report customer compliments and complaints to management.
• Attend to stock queries and resolve them.

Skills

Customer service

Cash handling

Merchandising

Communication

Sales

Time management

Problem solving

Adaptability

Teamwork

Ownership

Education

Matric or equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.


• Adhere to stock loss controls in store.


• Ensure individual targets are met consistently.


• Ability to maximise and drive sales by identifying opportunities to increase turnover.


• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.


• Create an inspiring environment. Have fun.


• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.


• Ensure all out going stock/ items/ scripts are scanned and paid for.


• Process all loyalty cards including those of accelerated partners.


• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.


• Report customer compliments and complaints to management.


• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:

• Honesty in dealing with cash and finances.


• Building & maintaining relationships


• Innovation & change management


• Thinking adaptability


• Taking ownership


• Problem solving


• Trustworthy and honest


• Time management


• Exceptional customer service

Minimum Requirement.

Essential:

• Matric or Equivalent


• Up to 6 months retail experience

Special conditions of employment:

• ClearCredit andCriminal record


• Willing and able to work retail hours.


• South African citizen

Advantageous:

• 1 year work experience within retail.


• Microsoft – Computer Proficiency


• Ability to communicate effectively.


• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.