Steward Supervisor - F&B BOH

SIHAMCO; Johannesburg; On-site; ZAR 386,000 - 600,000; Full time

Benefits offered by this job

Visa & Flights

Accommodation

Transportation Allowance

Career development & Internal growth

Premium events exposure

Job summary

SIHAMCO is seeking a Stewarding Supervisor to lead the Back of House stewarding operation in a premium hospitality environment. You will manage the stewarding team, coordinate daily cleaning schedules, and support the culinary team during service.

The role requires a hands-on leader with strong knowledge of kitchen hygiene, HACCP procedures, commercial dishwashing, chemical handling, waste management, and high-volume operations.

Qualifications

• Hands-on leadership experience in stewarding or BOH operations.
• Strong knowledge of professional kitchen hygiene and sanitation.
• Familiarity with HACCP and food safety procedures.

Responsibilities

• Lead and supervise the stewarding team and coordinate daily cleaning operations.
• Ensure cleanliness, sanitation, and safety across kitchens and BOH areas.
• Oversee dishwashing and equipment management to ensure availability and proper operation.
• Maintain HACCP compliance and hygiene records; conduct inspections and audits.

Skills

Hands-on leadership

Kitchen hygiene knowledge

HACCP procedures

Waste management

Supervisory coaching

Tools

Dishwashing equipment

Job description

The Stewarding Supervisor is responsible for leading and supervising the Back of House stewarding operation, ensuring the highest standards of cleanliness, sanitation, hygiene, safety, and operational efficiency across the kitchens and BOH areas.

Working within a high-volume, premium hospitality environment, the Stewarding Supervisor will manage the stewarding team, coordinate daily cleaning operations, ensure adequate availability of clean equipment and kitchenware, and support the culinary team throughout service.

The successful candidate must be a hands-on leader with strong knowledge of professional kitchen hygiene, HACCP procedures, commercial dishwashing, chemical handling, waste management, and high-volume restaurant operations.

This opportunity is located in Riyadh Saudi Arabia, visa, flights, accommodation and transport as well as attractive basic salary are provided.

KEY RESPONSIBILITIES

1. Stewarding Team Leadership

• Supervise, allocate, and coordinate the daily activities of the stewarding team.
• Prepare daily staffing assignments based on operational requirements and expected business levels.
• Ensure adequate stewarding coverage during preparation, service, closing, and peak periods.
• Conduct daily briefings and communicate operational priorities to the team.
• Monitor staff attendance, punctuality, grooming, and performance.
• Train new stewards on cleaning procedures, equipment, chemicals, hygiene, and safety.
• Coach team members and provide ongoing feedback.
• Maintain discipline and professional standards within the stewarding team.
• Lead by example and remain hands-on during busy service periods.

2. Kitchen & BOH Hygiene

• Maintain exceptional cleanliness and sanitation standards throughout all kitchen and BOH areas.
• Ensure floors, walls, drains, sinks, work areas, storage areas, and equipment are cleaned according to schedule.
• Monitor cleaning standards continuously throughout the operation.
• Ensure deep-cleaning schedules are completed correctly and on time.
• Conduct regular inspections of kitchens and stewarding areas.
• Identify hygiene risks and immediately implement corrective action.
• Ensure all cleaning checklists and records are completed accurately.

3. Dishwashing & Equipment Management

• Oversee the efficient operation of commercial dishwashing and pot-wash areas.
• Ensure clean plates, cutlery, glassware, pots, pans, trays, and kitchen equipment are available when required.
• Monitor dishwashing temperatures and chemical levels according to manufacturer and food safety requirements.
• Ensure equipment is washed, sanitised, dried, and stored correctly.
• Prevent cross-contamination between dirty and clean equipment.
• Monitor the condition of dishwashing machines and report technical issues promptly.
• Ensure all equipment is handled safely to prevent damage and breakage.

4. HACCP, Food Safety & Hygiene

• Ensure all stewarding activities comply with HACCP and company food safety procedures.
• Maintain strict personal hygiene standards across the stewarding team.
• Ensure appropriate PPE is used when required.
• Monitor correct handling and storage of cleaning chemicals.
• Ensure chemicals are correctly labelled, diluted, and stored.
• Prevent chemical contamination of food, equipment, and preparation areas.
• Maintain required sanitation and cleaning records.
• Support internal and external hygiene inspections and audits.
• Immediately report food safety, pest control, contamination, or hygiene concerns to management.

5. Waste Management

• Supervise the collection, separation, storage, and disposal of kitchen waste.
• Ensure waste is removed from kitchen areas regularly and safely.
• Maintain clean and hygienic waste storage areas.
• Ensure bins are cleaned and sanitised according to schedule.
• Monitor recycling and waste separation procedures where applicable.
• Ensure waste does not accumulate during busy service periods.
• Report pest activity, leaks, odours, or other waste-related hygiene concerns.

6. Cleaning Chemicals & Supplies

• Maintain appropriate stock levels of cleaning chemicals, detergents, sanitising products, gloves, brushes, mops, and other cleaning supplies.
• Monitor correct chemical usage to minimise waste and control costs.
• Ensure chemicals are stored safely and securely.
• Train team members on correct chemical handling and dilution.
• Report damaged, missing, or expired cleaning products.
• Coordinate with purchasing or management regarding replenishment requirements.

7. Equipment & Asset Control

• Maintain an accurate understanding of stewarding equipment and BOH cleaning assets.
• Monitor breakage and damage to kitchenware and equipment.
• Identify recurring causes of breakage and implement corrective measures.
• Ensure equipment is stored safely and systematically.
• Report damaged or unsafe equipment immediately.
• Support regular stocktaking of kitchenware, cleaning equipment, and stewarding supplies.

8. Service Support

• Ensure the stewarding operation is fully prepared before each service.
• Maintain continuous communication with chefs and kitchen supervisors.
• Respond quickly to operational requests from the culinary team.
• Ensure clean equipment is available during peak service.
• Coordinate rapid turnaround of pots, pans, utensils, and other essential equipment.
• Maintain sufficient manpower in high-demand areas throughout service.
• Support the kitchen team during large events, private functions, and periods of exceptionally high volume.

OPERATIONAL PLANNING

The Stewarding Supervisor will be responsible for planning and coordinating:

• Daily cleaning schedules
• Weekly deep-cleaning schedules
• Monthly cleaning tasks
• Staff deployment
• Dishwashing operations
• Waste removal
• Chemical usage
• Equipment cleaning
• Kitchen floor and drain cleaning
• Equipment maintenance reporting
• Stock levels
• Hygiene inspections

The supervisor must anticipate operational requirements rather than simply react to them.

HEALTH & SAFETY

• Ensure all stewarding activities comply with company health and safety procedures.
• Conduct regular checks for wet floors, grease, broken equipment, blocked drains, and other hazards.
• Ensure safe manual-handling practices.
• Ensure staff use appropriate PPE.
• Ensure chemicals are handled and stored safely.
• Immediately report accidents, injuries, hazards, and unsafe working conditions.
• Ensure cleaning equipment is used correctly.
• Maintain clear emergency exits and access routes.

PEOPLE MANAGEMENT

• Lead and motivate the stewarding team.
• Conduct daily team briefings.
• Allocate duties according to business requirements and individual capability.
• Monitor productivity and performance.
• Identify training needs.
• Support onboarding and induction of new employees.
• Maintain professional communication and teamwork.
• Address performance issues promptly and professionally.
• Build a culture of accountability, cleanliness, teamwork, and pride in the BOH environment.

CANDIDATE REQUIREMENTS

Preferred

• Experience within a 5-star hotel, luxury resort, fine-dining restaurant, premium F&B group, or large entertainment venue.
• Experience supporting multiple kitchens or outlets.
• Experience working in high-volume events or large-scale hospitality operations.
• Strong English communication skills.
• Previous experience in Saudi Arabia or the GCC is an advantage.
• HACCP / food safety certification is preferred.

• Minimum 3–5 years' experience in stewarding or kitchen support operations.
• Previous experience as a Stewarding Supervisor, Senior Steward, Kitchen Steward Supervisor, or similar role.
• Experience within a professional restaurant, hotel, resort, catering operation, or large-scale F&B environment.
• Strong understanding of professional kitchen hygiene and sanitation.
• Knowledge of HACCP and food safety procedures.
• Experience managing and supervising a stewarding team.
• Experience with commercial dishwashing equipment.
• Knowledge of cleaning chemicals and safe chemical handling.
• Strong organisational and time-management skills.
• Ability to work under pressure in a high-volume operation.
• Flexible to work evenings, weekends, holidays, and extended hours when required.

About The Group:

SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.

At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.

Crafting a Homegrown Legacy

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.

Our Signature Brands

Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.

Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.

We Are Only Getting Started!

Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.

People First

Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.

At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:

• Competitive salary packages – aligned with market standards and experience
• Visa (1 year temp) & Flights into the country for non-citizens
• Accommodation
• Transportation Allowance
• Career development & Internal promotions – grow with us across departments and seasons
• Creative & collaborative work culture – built on passion, innovation, and attention to detail
• Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment
• Experience working on premium events within The Groves, Riyadh Season
• Cultural diversity – join a team of passionate professionals from around the world

Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.