Sports Centre Operations & Member Services Lead

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Annual review

Free facility access

Training opportunities

Friendly work environment

Community hub impact

Job summary

Placements24 is seeking a meticulous Sports Centre Administrator in Mahikeng to oversee day-to-day admin for a community sports hub in North West. You will manage memberships, scheduling facilities, respond to inquiries, and support the centre manager to ensure smooth operations.

The ideal candidate is highly organized with excellent customer service, strong MS Office skills, and the ability to multitask in a fast-paced environment at the sports centre.

Qualifications

• A National Certificate or Diploma in Business Administration or a related field.
• Minimum of 2 years of experience in an administrative or customer service role, preferably in a sports or leisure environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Manage administrative functions including membership processing, database management, and billing.
• Handle customer inquiries via phone, email and in person.
• Coordinate scheduling of sports facilities, courts, and fields for members, events, and teams.
• Assist the Centre Manager with operational tasks, reporting, and staff support.
• Maintain accurate records and ensure compliance with centre policies and procedures.
• Process payments, manage petty cash, and assist with basic bookkeeping.
• Support the planning and execution of centre events and promotions.

Skills

Administrative support

Customer service

Microsoft Office

Database management

Communication

Organization

Education

National Certificate/Diploma in Business Administration

Tools

Microsoft Office

Database management systems

Job description

Placements24 is seeking a meticulous Sports Centre Administrator in Mahikeng to oversee day-to-day admin for a community sports hub in North West. You will manage memberships, scheduling facilities, respond to inquiries, and support the centre manager to ensure smooth operations.

The ideal candidate is highly organized with excellent customer service, strong MS Office skills, and the ability to multitask in a fast-paced environment at the sports centre.