Specialist Services Engineer T2 - IT Delivery & Projects

B-Logic (Pty) Ltd; Cape Town; On-site; ZAR 500,000 - 700,000; Full time

Job summary

B-Logic (Pty) Ltd in Cape Town is seeking a Specialist Services Engineer (T2) to deliver technical implementations and escalated support. This role requires managing project tasks, ensuring accurate documentation, and working across various IT environments such as Microsoft 365 and security tools.

The ideal candidate will have 5+ years in the IT industry, strong communication skills, and the ability to manage client relationships effectively. A degree or relevant certifications are advantageous. Join us in changing the rules in the technological landscape.

Qualifications

• Strong capability across Microsoft 365, endpoints, networking, and cloud services.
• Experience with ITIL and COBIT5 frameworks is a plus.
• 5+ years in the IT industry, ideally in an MSP.

Responsibilities

• Deliver technical implementations and escalated support.
• Manage project tasks, tickets, and documentation accurately.
• Assist with technical escalations and client onboarding.

Skills

Generalist technical capability across Microsoft 365

Client-facing communication

Decision-making skills

Problem-solving abilities

Fluent English communication

Attention to detail

Education

Matric or NQF equivalent

A+ and N+ or equivalent

Microsoft certification or equivalent experience

Certification or Degree in IT

5+ years experience in Information Technology

Tools

Microsoft 365

Azure

Security tools

Backup solutions

Job description

B-Logic (Pty) Ltd in Cape Town is seeking a Specialist Services Engineer (T2) to deliver technical implementations and escalated support. This role requires managing project tasks, ensuring accurate documentation, and working across various IT environments such as Microsoft 365 and security tools.

The ideal candidate will have 5+ years in the IT industry, strong communication skills, and the ability to manage client relationships effectively. A degree or relevant certifications are advantageous. Join us in changing the rules in the technological landscape.