Solar Aftersales & Service Coordinator

Jelocorp; Midrand; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading energy company in Gauteng seeks an Aftersales Specialist to provide support in the C&I energy sector. You will handle customer queries, coordinate warranty claims, and ensure high customer satisfaction. Candidates should have a degree in Electrical Engineering or similar, along with relevant experience in aftersales or technical support in solar or electrical products. Strong communication skills and the ability to solve technical problems are essential for this role. Own transport is required.

Qualifications

• 2+ years of aftersales, technical support, or service coordination experience.
• Experience in solar, inverter, battery, or electrical products is essential.
• Own transportation & drivers license required.

Responsibilities

• Handle customer aftersales queries and technical support requests.
• Coordinate troubleshooting, warranty claims, repairs, and replacements.
• Support customers, distributors, EPCs, and installers with issues.

Skills

Technical problem-solving

Customer service skills

Communication skills

Education

Diploma / Degree in Electrical Engineering or related field

Tools

Microsoft Office

Reporting tools

Job description

A leading energy company in Gauteng seeks an Aftersales Specialist to provide support in the C&I energy sector. You will handle customer queries, coordinate warranty claims, and ensure high customer satisfaction. Candidates should have a degree in Electrical Engineering or similar, along with relevant experience in aftersales or technical support in solar or electrical products. Strong communication skills and the ability to solve technical problems are essential for this role. Own transport is required.