Software Support Engineer: End-to-End App & Workflow Leader

S4 Integration (Pty) Ltd.; Gqeberha; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive base salary

13th cheque based on performance

Job summary

S4 Integration (Pty) Ltd. seeks a versatile Software Support Engineer to maintain and optimize traditional software systems and low-code workflows built on SharePoint, Nintex, and K2. You will provide end-to-end support, troubleshooting, and deployments while ensuring high availability and client satisfaction.

The role requires a solid IT foundation, strong communication, and willingness to travel for on-site support visits as needed. A degree or diploma in IT or Software is expected.

Qualifications

• Degree or Diploma in Information Technology, Software Development, or related field.
• Experience in traditional programming languages and SDLC.
• Hands-on low-code/no-code development and support (SharePoint, Nintex, K2, Power Platform).
• Excellent communication and client relations.
• Willingness for shift rotations and on-site visits.

Responsibilities

• Provide high-quality Application & Workflow Support for existing software and low-code workflows.
• Deliver remote and on-site support to minimize downtime and maintain production availability.
• Investigate, diagnose and resolve software bugs, bottlenecks, data sync issues and workflow failures.
• Analyze procedures and processes to implement improvements and optimise efficiency.
• Coordinate code migrations, software updates, and workflow deployments across environments.
• Interact with clients, service leads, and engineering teams to clarify specs and resolve escalations.

Skills

Low-code expertise

SDLC knowledge

Communication

Education

Degree or Diploma in IT/Software

Tools

SharePoint

Nintex

K2

Power Platform

Job description

S4 Integration (Pty) Ltd. seeks a versatile Software Support Engineer to maintain and optimize traditional software systems and low-code workflows built on SharePoint, Nintex, and K2. You will provide end-to-end support, troubleshooting, and deployments while ensuring high availability and client satisfaction.

The role requires a solid IT foundation, strong communication, and willingness to travel for on-site support visits as needed. A degree or diploma in IT or Software is expected.