Junior SharePoint Solutions Engineer

HashtagTalent; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

HashtagTalent seeks a Junior SharePoint Solutions Engineer to support and maintain multiple SharePoint Sites, Site Collections, and Office 365 platforms. The role involves troubleshooting SharePoint and O365 applications and providing end-user support, requiring knowledge of technologies like PowerBI and PowerApps.

The ideal candidate is a team player with strong problem-solving skills and the ability to handle tasks in a high-pressure environment. This position offers opportunities to develop and implement SharePoint solutions tailored to business needs.

Qualifications

• Team player committed to providing exceptional customer service.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Skilled at working within a team-oriented, collaborative environment.
• Ability to present ideas and solutions in business-friendly and user-friendly language.
• Ability to conduct research into software issues and products as required.
• Highly self-motivated and self-directed.
• Keen attention to detail.

Responsibilities

• Provide second line end-user support on Office 365 workloads.
• Troubleshoot services in SharePoint & O365 applications.
• Implement application developments for defined projects.
• Design and implement SharePoint based solutions.
• Gather requirements and manage SharePoint enhancement projects.
• Maintain current industry knowledge of development concepts.

Skills

SharePoint

Office 365

PowerBI

PowerApps

SharePoint Designer

Troubleshooting

Customer Service

Problem-solving

Tools

Avepoint

Sitecore

Confluence

Jira

Job description

Job Description

As a member of the Group Information Services team, you will be responsible for the support, administration and maintenance of multiple SharePoint Sites, Site Collections on the On-Prem platform and Office 365.

The role would require knowledge of SharePoint and Office 365 functionality and supporting technologies such as SharePoint Designer, InfoPath, PowerBI, PowerApps and other SharePoint and Office 365 platforms.

The position includes building of technical projects on the Dimension Data environments (Extranet, Intranet and Office 365) and applications as part of the GIS Online Systems Team. The role encompasses the full cycle of development and support and will include extensive technical activities.

A Junior SharePoint Solutions Engineer has the following tasks and responsibilities:

• Provide second line end-user support on Office 365 workloads such as OneDrive for Business & SharePoint, other O365 services (MS Teams, Flow, PowerApps, PowerBi) & supporting technologies i.e. Avepoint,Sitecore, Confluence & Jira
• Troubleshooting services offered in SharePoint & O365 applications and identifying and correcting issues and other operational difficulties
• Implementation of application developments, including defined projects where assigned. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
• Design and implement SharePoint based solutions using out of the box capabilities
• Work directly with end users to gather requirements, solve problems, document business processes, manage SharePoint enhancement projects to meet business needs
• Maintain current industry knowledge of development concepts, best practices and procedures for SharePoint and related technologies.

Qualifications

Personal Attributes and Skills Required

• Team player committed to providing exceptional customer service.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Skilled at working within a team-oriented, collaborative environment.
• Ability to present ideas and solutions in business-friendly and user-friendly language.
• Ability to conduct research into software issues and products as required.
• Highly self-motivated and self-directed.
• Keen attention to detail.