Software Quality Engineer I – Dynamics 365 (Contract)

The Focus Group; Sandton; On-site; ZAR 300,000 - 450,000; Full time

Job summary

The Focus Group is seeking a Software Quality Engineer I to ensure quality assurance and testing for Dynamics 365 solutions. This role involves defining testing strategies and carrying out functional, integration, and regression testing, ensuring that changes are stable, secure, and production-ready.

The successful candidate should possess 3–6 years of experience in software QA, particularly with Dynamics 365, and a strong attention to detail, alongside familiarity with Agile environments. This position supports various testing environments and involves collaboration within Agile teams.

Qualifications

• 3–6 years’ experience in Software QA / Test Analysis.
• Strong experience with Dynamics 365 / CRM platforms.
• Ability to build or maintain Playwright automation scripts.

Responsibilities

• Define and execute the overall D365 testing strategy.
• Log, track, and manage defects through to resolution.
• Test and validate various components of Dynamics 365.

Skills

Software QA / Test Analysis

Dynamics 365 / CRM platforms

Test design and analysis

Manual and automated testing

Playwright automation scripts

Attention to detail and quality mindset

Agile environments

Education

Advanced Diploma / National Degree

BSc IT / BComm IT

Job description

Our client is seeking a Software Quality Engineer I to own quality assurance and testing for Dynamics 365 solutions. You will ensure all changes are fit for purpose, stable, secure, and production-ready, acting as the quality gatekeeper across the delivery lifecycle.

Key Responsibilities

Testing & Quality Assurance

• Define and execute the overall D365 testing strategy
• Perform functional, integration, and regression testing
• Drive automation-led regression testing using Playwright
• Validate solutions against approved business requirements
• Ensure comprehensive test coverage across:
  • Configuration
  • Custom code
  • Workflows and automations
  • System integrations

Defect Management & Release Quality

• Log, track, and manage defects through to resolution
• Conduct root cause analysis for recurring issues
• Provide go / no-go recommendations for releases
• Ensure releases meet quality, performance, and compliance standards

Dynamics 365 Testing

• Test and validate:
  • Entities, forms, views, and business rules
  • Security roles and access controls
  • Plugins, JavaScript, and web resources
  • Power Automate workflows
• Validate data integrity and end-to-end business processes
• Assess impacts across DEV, QA, UAT, and PROD environments

Test Design & Best Practices

• Create and maintain:
  • Test plans
  • Test cases
  • Requirement-traceable test scenarios
• Ensure full requirement-to-test traceability
• Maintain strong regression coverage
• Promote shift-left testing practices

Agile Collaboration

• Work within Agile / Kanban teams
• Participate in:
  • Backlog refinement
  • Sprint planning
  • Demos and showcases
• Collaborate closely with:
  • Business Analysts
  • Developers
• Support UAT execution and stakeholder confidence

Environment & Release Management

• Execute testing across multiple environments
• Support release pipelines and controlled deployments
• Ensure audit-ready test evidence
• Contribute to release readiness and governance processes

Skills & Experience Required

• 3–6 years’ experience in Software QA / Test Analysis
• Strong experience with Dynamics 365 / CRM platforms
• Solid test design and analysis skills
• Experience with manual and automated testing
• Ability to build or maintain Playwright automation scripts
• Strong attention to detail and quality mindset
• Experience working in Agile environments

Advantageous

• Experience in regulated industries
• Exposure to DevOps / CI-CD pipelines
• ISTQB Agile or Advanced certifications

Qualifications

• Essential: Advanced Diploma / National Degree
• Preferred: BSc IT / BComm IT