Software Quality Analyst

Games Global Operations Limited; Durban; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Games Global is seeking two Software Quality Analysts to own quality on medium-complexity projects end to end. You will plan, prepare and drive your own test strategies, execute from first case to closure, and set up environments for testing.

You’ll shape how teams test and raise the bar for quality across the studios in your portfolio. If you want your fingerprints on games played by millions, this is the one.

Qualifications

• IT Related degree or diploma.
• Minimum of 2 years experience in Testing.
• ISTQB Foundation.
• Understand the SDLC.

Responsibilities

• Test Preparation and Planning: estimate testing effort and plan full coverage.
• Test Execution: identify and resolve execution issues; perform exploratory testing as needed.
• Software and Test Environment Readiness: set up and troubleshoot environments and prepare test data.
• Defect Detection and Tracking: analyze defects and track through to closure.
• Test Completion, Review and Improvement: analyze outcomes and drive process improvements.
• Stakeholder Management: report progress and manage expectations during delivery.
• Standards and Process Adherence: follow testing standards and keep assets current.
• Leadership: mentor testers and propagate effective test strategies.

Skills

Testing

SDLC understanding

Mentoring

Test planning

Education

ISTQB Foundation

IT Related degree or diploma

Understand the SDLC

Tools

Jira

Confluence

Monday.com

Postman

SQL

Jmeter

Claude

Job description

Overview

Welcome to the Games Global world — where we're changing the rules of the game.

With 1,300+ exclusive titles from some seriously talented studios, and a record-breaking progressive jackpot network behind us, we help operators level up and build their perfect lobby.

Now we're looking fortwo Software Quality Analyststo join one of our studios — and this is not a role where you inherit a process and follow it. You'll own quality on medium-complexity projects end to end, and you'll be expected to make the way we test better while you're doing it.

You'll plan, prepare and drive your own test strategies independently, take execution from first case to closure, and set up and troubleshoot the environments your testing depends on. You'll spot what isn't working, and you'll change it.

Your influence won't stop at your own desk. You'll shape how your team tests, and how quality is delivered across the studios in your team's portfolio — sharing what you learn, raising the bar for the people around you, and being the voice that says when something isn't ready to ship.

If you want your fingerprints on games played by millions, this is the one.

Responsibilities

1. Test Preparation and Planning

• Estimates testing effort independently and plans full test coverage without supervision, using available templates, documentation or prior project material as a starting point.
• Applies risk-based prioritization and optimization when planning, rather than aiming for uniform coverage across all areas.
• Works effectively on projects that are not fully templatized or documented, filling gaps in available information as needed.
• Reviews requirements for completeness and testability, and raises ambiguities before test design begins.
• Completes planning within the allocated timeframe and raises roadblocks early at project level.
• Plans for uncertain, ambiguous and edge-case scenarios with guidance, and submits the resulting test strategy for review.
• Coordinates with the team to distribute testing tasks and aligns the test plan with adjacent delivery teams.

2. Test Execution

• Proactively identifies, analyses and resolves execution issues, providing assurance that test execution is delivered in line with agreed quality expectations.
• Manages own execution progress against the plan, and reprioritizes as build quality, scope or timelines shift.
• Supplements scripted execution with exploratory testing where risk, complexity or thin requirements justify it.

3. Software and Test Environment Readiness

• Sets up and troubleshoots environment issues independently on smaller projects, and does so with guidance on medium to large projects.
• Prepares and maintains the test data needed for planned coverage, including negative and boundary conditions.
• Escalates software and environment issues appropriately and follows them through to resolution.

4. Defect Detection and Tracking

• Applies best practice to defect analysis and reporting, producing clear, reproducible defect records that contribute to the prevention of latent and recurring issues.
• Assigns severity and priority consistently and investigates far enough to distinguish genuine defects from environment, data or configuration causes.
• Tracks defects through to closure, including verification and targeted regression once a fix is delivered.

5. Test Completion, Review and Improvement

• Analyses testing outcomes and implements improvements to the overall test approach, directed at successful and repeatable project delivery.
• Completes test closure activities, including coverage and defect metrics, outstanding risk, and a clear recommendation at sign-off.
• Contributes lessons learned to retrospectives and carries agreed actions into subsequent projects rather than leaving them as observations.

6. Stakeholder Management

• Takes responsibility for the proactive resolution of issues arising from project support tasks and manages stakeholder communication and expectations throughout delivery.
• Reports test progress, quality risk and release readiness in terms the audience can act on, technical or otherwise.
• Represents the quality position honestly under delivery pressure, escalating where risk exceeds what the project has agreed to accept.

7. Standards and Process Adherence

• Adheres to established testing standards and processes and actively identifies opportunities to optimize them.
• Keeps test assets and documentation current so that work is auditable and can be picked up by others.

8. Leadership

• Adapts to changing project conditions and keeps the team aligned to objectives, promoting innovation, knowledge sharing and skills growth across all competencies at this proficiency level.
• Leads through influence rather than formal authority, building agreement on quality decisions across testing, development and delivery.
• Shares knowledge of past issues and their resolutions so that solutions are reused rather than rediscovered.
• Mentors less experienced testers informally, reviewing their work and coaching on approach rather than simply correcting output.
• Assesss projects critically and proposes new test strategies and approaches where they will improve outcomes.

9. Test Consulting

• Creates the test strategy and test approach for assigned projects and communicates them clearly to delivery stakeholders.
• Advises on the testing implications of design, scope and timeline decisions early enough to influence them.

10. Load and Performance Testing

• Executes load and performance tests with guidance from senior testers and specialists, and interprets the results with support.
• Understands the performance characteristics and thresholds relevant to the systems under test, and flags degradation against them.

Qualifications

• IT Related degree or diploma
• Minimum of 2 years experience in Testing
• ISTQB Foundation
• Understand the SDLC

Knowledge of the following tools is a plus

• Jira
• Confluence
• Monday.com
• Postman
• SQL
• Jmeter
• Claude

Equal Opportunities Statement

Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us and be a part of an organisation that is truly committed to creating a level playing field for everyone.

Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.