Social Worker - Family Services

Placements24; Durban; On-site; ZAR 201,000 - 290,000; Full time

Job summary

WhatJobs Direct seeks a compassionate Social Worker to join the Family Services division in Durban, KwaZulu-Natal. You will assess family needs, develop intervention plans, provide counseling, and connect families with resources through home visits and community outreach.

The role requires SACSSP registration, a social work degree, and at least 3 years’ post-qualification experience in family services or child protection. Travel across KwaZulu-Natal will be required.

Qualifications

• Registered SACSSP social worker with current practice registration.
• Bachelor's degree in Social Work or equivalent.
• Minimum 3 years post-qualification experience in family services or child protection.
• Thorough knowledge of welfare legislation and Durban resources.
• Excellent assessment, counseling, and intervention skills.
• Strong communication, report writing, and interpersonal skills.
• Proficiency with case management software and MS Office.
• Valid driver's license and reliable vehicle for travel.
• High integrity, empathy, and commitment to client confidentiality.

Responsibilities

• Conduct thorough assessments of family needs, strengths, and challenges.
• Develop and implement individualized case management plans tailored to each family's situation.
• Provide counseling and support to individuals and families experiencing crises or difficulties.
• Facilitate access to community resources, social services, and government assistance programs.
• Mediate conflicts and promote positive communication within families.
• Conduct home visits and follow-ups to monitor progress and ensure client safety.
• Maintain accurate and confidential client records and case notes in compliance with ethical standards and agency policies.
• Collaborate with schools, healthcare providers, and other agencies to coordinate services for families.
• Advocate for the rights and needs of clients within the community and legal systems.
• Participate in team meetings, case consultations, and professional development activities.

Skills

Empathy

Communication skills

Counseling skills

Case management

Education

Bachelor's degree in Social Work

SACSSP registration

Tools

Case management software

Job description

About the Role

Our client, WhatJobs Direct, is seeking a compassionate and skilled Social Worker to join their Family Services division in Durban, KwaZulu-Natal. This essential role involves providing comprehensive support and intervention to families facing various challenges, aiming to strengthen family bonds and improve overall well-being. This is a client-facing position requiring regular home visits and community engagement. You will work closely with families to assess needs, develop intervention plans, and connect them with vital resources. The ideal candidate is proactive, empathetic, and possesses a strong commitment to social justice and community welfare. This is a ground-level opportunity to make a tangible difference in the lives of individuals and families within the Durban community.

Key Responsibilities

• Conduct thorough assessments of family needs, strengths, and challenges.
• Develop and implement individualized case management plans tailored to each family's situation.
• Provide counseling and support to individuals and families experiencing crises or difficulties.
• Facilitate access to community resources, social services, and government assistance programs.
• Mediate conflicts and promote positive communication within families.
• Conduct home visits and follow-ups to monitor progress and ensure client safety.
• Maintain accurate and confidential client records and case notes in compliance with ethical standards and agency policies.
• Collaborate with schools, healthcare providers, and other agencies to coordinate services for families.
• Advocate for the rights and needs of clients within the community and legal systems.
• Participate in team meetings, case consultations, and professional development activities.

Requirements

• Registered Social Worker with the South African Council for Social Service Professions (SACSSP).
• Bachelor's degree in Social Work or equivalent qualification.
• Minimum of 3 years of post-qualification experience in family services, child protection, or a related field.
• Thorough knowledge of social welfare legislation, policies, and available community resources in Durban.
• Excellent assessment, counseling, and intervention skills.
• Strong communication, report writing, and interpersonal skills.
• Ability to work effectively under pressure and manage complex caseloads.
• Proficiency in case management software and standard office applications.
• Valid driver's license and access to a reliable vehicle for extensive travel within the KwaZulu-Natal region.
• High level of integrity, empathy, and commitment to client confidentiality.

Benefits

• Competitive salary, opportunities for professional growth, and the chance to work within a supportive and mission-driven organization.
• Benefits include contribution towards medical aid and a provident fund.
• You will be part of a team dedicated to empowering families and contributing positively to the community.
• This role provides the satisfaction of direct impact and meaningful client engagement.