Social Support Specialist - Family Services

Placements24; Mossel Bay; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Professional development

Supportive team

Community impact

Job summary

Placements24 in Mossel Bay is seeking a compassionate Social Support Specialist to join the Family Services team. You will assess family needs, connect them with resources, and offer guidance and advocacy while collaborating with social workers and health professionals to improve family well-being.

You will work in a hybrid environment, supporting clients in the Western Cape with a client-centered approach, emphasizing empathy, active listening, and coordinated care to strengthen families and

Qualifications

• Degree in Social Work or Psychology or related field.
• Proven experience providing family support in community services.
• Strong understanding of family dynamics and child development.

Responsibilities

• Conduct comprehensive needs assessments for families.
• Develop and implement tailored family support plans and connect to community resources.
• Provide counseling, guidance and emotional support to family members.
• Facilitate family mediation sessions and conflict resolution as needed.
• Collaborate with social workers, educators, and healthcare professionals for coordinated care.
• Maintain accurate client records and prepare progress reports.

Skills

Social work background

Empathy

Active listening

Communication

Team collaboration

Local Mossel Bay resources

Education

Degree in Social Work or Psychology

Job description

About the Role

Our client is looking for a compassionate and dedicated Social Support Specialist to join their Family Services team in Mossel Bay . This role is crucial for providing essential support to families facing various challenges, aiming to strengthen family bonds and improve overall well-being. You will work directly with families to assess their needs, connect them with resources, and offer guidance and advocacy. This position offers a deeply rewarding experience for individuals committed to making a positive impact within their community, working within a supportive team that values collaboration and client-centered care. Your efforts will directly contribute to building stronger, more resilient families in the Western Cape .

Key Responsibilities

• Conduct comprehensive needs assessments for families, identifying areas requiring support and intervention.
• Develop and implement tailored family support plans, connecting families with relevant community services and resources.
• Provide counseling, guidance, and emotional support to family members of all ages.
• Facilitate family mediation sessions and conflict resolution as needed.
• Collaborate with social workers, educators, and healthcare professionals to ensure coordinated care.
• Maintain accurate client records and prepare regular progress reports for case management.

Requirements

• Qualification in Social Work, Psychology, or a related field is preferred.
• Proven experience in providing support to families, ideally within a community services context.
• Strong understanding of family dynamics, child development, and common social challenges.
• Excellent interpersonal, communication, and active listening skills .
• Ability to work effectively both independently and as part of a hybrid team.
• Knowledge of local resources and support networks in the Mossel Bay area.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and specialized training.
• Hybrid work arrangement offering flexibility between office and remote work.
• A supportive team environment committed to professional growth and work-life balance.
• The satisfaction of making a tangible difference in family well-being within the community.