Junior E-commerce Social Media Specialist

Placements24; LegKraal Gate; Hybrid; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Remote work

Mentorship and training

Hands-on e-commerce experience

Team collaboration and growth

Job summary

Placements24 is seeking a Junior E-commerce Social Media Specialist for a fully remote role supporting our marketing team. You will help develop social media content, engage with communities, and track performance to boost brand awareness and online sales.

You'll collaborate with design and marketing professionals, gain hands-on experience in e-commerce, and receive mentorship in a fast-paced online business. This is an ideal start for a proactive communicator eager to learn.

Qualifications

• Bachelor's degree or equivalent practical experience in Marketing, Communications, or Digital Media.
• Demonstrated passion for social media and familiarity with IG, FB, TikTok.
• Basic content creation skills using Canva and simple video editing.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Assist in creating and scheduling social media content across platforms (Instagram, Facebook, TikTok).
• Monitor channels, respond to comments and inquiries to foster positive engagement.
• Support paid social campaigns including audience research and basic ad setup.
• Track performance metrics and contribute to regular reporting.

Skills

Social media basics

Content creation

Written communication

Remote work independence

Education

Bachelor's degree in Marketing/Communications/Digital Media

Tools

Canva

Basic video editing

Job description

About the Role

Our client, an innovative online retailer of (product category, e.g., eco-friendly home goods), is seeking a motivated and creative Junior E-commerce Social Media Specialist. This fully remote position will support the marketing team in developing and executing social media strategies aimed at increasing brand awareness, driving website traffic, and boosting online sales. You will be involved in content creation, community engagement, campaign execution, and performance tracking. This is an ideal role for an ambitious individual looking to kickstart their career in digital marketing and e-commerce, with a focus on supporting operations that may include the Mahikeng, North West region. The successful candidate will be eager to learn, contribute fresh ideas, and grow within a dynamic and fast-paced online business environment. You will work under the guidance of experienced marketing professionals.

Key Responsibilities

Assist in the creation and scheduling of engaging social media content (graphics, videos, copy) across various platforms like Instagram, Facebook, and TikTok. Monitor social media channels, respond to comments, messages, and inquiries, and foster positive community interactions. Support the execution of paid social media campaigns, including audience research and basic ad setup. Help track and analyze social media performance metrics, contributing to regular reporting. Conduct research on social media trends, competitor activities, and relevant industry insights. Collaborate with the marketing and design teams to ensure content is on-brand and aligned with campaign objectives. Assist with the optimization of e-commerce product listings and promotional content. Participate in brainstorming sessions for new social media campaigns and content ideas. Stay updated on the latest social media best practices and platform updates. Perform administrative tasks related to social media management and reporting.

Requirements

Bachelor's degree in Marketing, Communications, Digital Media, or a related field, or equivalent practical experience. Demonstrated passion for social media and a foundational understanding of key platforms (Instagram, Facebook, TikTok, etc.). Basic content creation skills (e.g., graphic design using Canva, simple video editing). Excellent written and verbal communication skills, with strong attention to detail. A proactive and enthusiastic attitude towards learning and contributing. Ability to work independently and manage tasks effectively in a remote setting. Familiarity with social media management tools is a plus. Basic understanding of e-commerce principles is an advantage. Eagerness to develop skills in digital marketing and social media strategy. A keen interest in online retail and consumer engagement.

Benefits

• This role offers the significant benefit of being fully remote, providing excellent work-life balance and flexibility.
• Our client offers a competitive entry-level salary and valuable on-the-job training and mentorship from experienced professionals.
• You will gain hands-on experience in e-commerce and social media marketing, providing a strong foundation for your career.
• Our client fosters a collaborative and supportive virtual work environment where your ideas are encouraged.
• Opportunities for advancement within the company exist for high-performing individuals.
• Join a growing online brand committed to sustainability and customer satisfaction, and be part of a team that values innovation and teamwork.
• Employee discounts on our environmentally friendly products are also available.