Social Media & E-commerce Coordinator

Placements24; George; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Training opportunities

Friendly team environment

Job summary

Placements24 in George, South Africa, seeks a proactive Social Media & E-commerce Coordinator to support our online presence and sales initiatives. You will manage daily social media activities, assist with product uploads, and help ensure a smooth customer journey across our online channels.

This role offers growth within a collaborative team, exposure to diverse digital marketing activities, and training opportunities to sharpen skills in content creation, analytics, and e-commerce operations.

Qualifications

• Experience managing social media accounts for a brand.
• Familiarity with e-commerce platforms and basic CMS.
• Strong understanding of social media best practices.

Responsibilities

• Schedule and publish content on social media daily.
• Monitor channels and respond to inquiries promptly.
• Assist with product uploads and merchandising on the e-commerce site.
• Support coordination of online marketing campaigns.
• Track metrics and prepare performance reports.
• Maintain brand voice and content consistency.

Skills

Social media management

Content creation

Customer engagement

Analytics

Attention to detail

Tools

Shopify

Content Management System (CMS)

Job description

About the Role

Our client is seeking a proactive and organized Social Media & E-commerce Coordinator to support their online presence and sales initiatives in George. This role involves managing daily social media activities, assisting with e-commerce platform operations, and ensuring a seamless customer journey online. You will play a key part in enhancing our brand's digital footprint and contributing to the smooth functioning of our online sales channels. This is an excellent opportunity for an individual eager to grow their career in digital marketing and e-commerce within a supportive team environment.

Key Responsibilities

• Schedule and publish engaging content across all social media platforms daily.
• Monitor social media channels for customer inquiries and feedback, responding promptly and professionally.
• Assist with product uploads, updates, and merchandising on the e-commerce website.
• Support the coordination of online marketing campaigns and promotions.
• Track key social media and website performance metrics and prepare regular reports.
• Ensure all online content adheres to brand guidelines and maintains a consistent voice.

Requirements

• Experience in managing social media accounts for a business or brand.
• Familiarity with e-commerce platforms and basic website content management.
• Good understanding of social media best practices and audience engagement strategies.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational and time management abilities.
• A passion for digital marketing and e-commerce, with a willingness to learn and adapt.

Benefits

• Competitive salary commensurate with experience.
• Opportunity to work within the beautiful region of George.
• Health insurance coverage and other standard benefits.
• Training and development opportunities to enhance skills in digital marketing.
• A friendly and collaborative workplace culture.