Snr Wealth Assistant

Competent Candidates; Bellville; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Competent Candidates is recruiting a Snr Wealth Assistant in the Western Cape. The role focuses on processing new business, servicing existing clients, and supporting retirement and life insurance transfers, with emphasis on regulatory compliance (FICA/FAIS).

The candidate should have 5+ years in investment financial services and 3+ years in broker support, fluent in English and Afrikaans, and be proficient with investment and risk platforms.

Qualifications

• 5+ years’ experience in the investment financial services industry is essential.
• 3+ years experience in the broker support environment is essential.
• Fluent in English and Afrikaans (read, write, speak).

Responsibilities

• Process new business for clients in line with company policies.
• Follow up on outstanding/incomplete client business and coordinate with Wealth Manager/Advisor.
• Assist with retirement claims, sections 14 & 37 transfers, and related retirement processes.
• Support with life assurance applications including Whole Life, Keyman and Buy and Sell.
• Transfer clients from Living Annuity to Life Annuity where applicable.
• Review clients’ Wills in consultation with Wealth Manager/Advisor; manage payments via Investec saver account.

Skills

English

Afrikaans

Broker support

Wealth management

Investment platforms

Education

Matric

National Diploma in Wealth Management/Financial Planning

Job description

A leading company in Financial Services is looking for a Snr Wealth Assistant to join their team.

Your:

• Formal Education:
• Matric
• National Diploma in Wealth Management/Financial Planning, or related.

Experience:

• 5+ years’ experience in the investment financial services industry is essential
• 3+ Experience in the broker support environment is essential
• Proficient in English and Afrikaans (read, write, speak)
• Competent on service providers’ website functionalities’ (Investment and risk service providers)
• Service provider products (Investment and risk platforms)

Processing new business for new and existing clients:

• Ensure all documentation and information is prepared in accordance to company policies
• Follow up on outstanding/incomplete client business and consult with/remind the Wealth Manager/Advisor
• Handling of retirement claims, mainly focusing on Public sector funds.
• Section 14 & Section 37 transfers
• Assist with Whole Life Cover, Keyman Insurance and Buy and Sell Insurance applications.
• Facilitate the Transfer from Living Annuity to Life Annuity process

Servicing of existing clients:

• Assist with the review of clients’ Wills in consultation with the Wealth Manager/Advisor
• Make payments on behalf of clients through the Investec corporate saver account
• Attend to client complaints and enquiries in consultation with the Wealth Manager/Advisor

General Administration:

• Ensure that client documentation is in compliance with FICA & FAIS legislation
• Recording of client interaction and updating of client records upon completion of interaction
• Maintain client records and database according to company policies
• Attend to Death Claim processes and documentation
• Correct and timeous completion and submission of Fee Forms as well as all internal documentation as per company policy
• Assistance with Wealth Special Projects on an ad-hoc basis
• Actively building relationships with clients via telephone, in person and via email.
• Proactively managing tasks and ensuring that all instructions are attended to in an efficient way.