Site Reliability Engineer: Observability, SLOs & Secure Ops

ATS Client; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible Working

Health and Wellness

RSUs

Coursera access

Parental leave

Tech stipend

Job summary

Impact.com is seeking a Site Reliability Engineer to own and grow the reliability practice for content indexing, monitoring, and enrichment systems. You will implement SRE disciplines, define SLOs/RCAs, and partner with Cloud Ops and security teams to ensure secure, auditable, and reliable services on GCP.

You will read and write Java/Spring, tune JVM, harden infrastructure, and improve batch processes. This role emphasizes ownership and long-term growth within the Content Intelligence &

Qualifications

• 3+ years in SRE, software engineering, or production systems roles.
• Strong grasp of reliability, performance, and security practices.
• Experience with Java/Spring and cloud environments (GCP preferred).
• Hands-on with observability, metrics, tracing, and alerting.
• Experience tuning MySQL/SQL and batch/workflow orchestration.

Responsibilities

• Define and own SLO/SLI frameworks for services on GCP with squads.
• Build security-by-default and auditability in production systems.
• Drive vulnerability management and patching; surface security findings.
• Lead blameless RCAs and durable fixes across teams.
• Develop and mature observability, dashboards, tracing, and alerting.
• Monitor performance and resources, guide optimization efforts.
• Improve CI/CD, GitOps, and deployment safety for finance services.
• Collaborate with Cloud Operations and Security to ensure compliance.
• Analyze client workloads and ensure space for reliability improvements.
• Establish runbook standards and reliable on-call practices.

Skills

SRE experience

Java/Spring

Cloud & Kubernetes

Observability

Database performance

Automation scripting

Security & compliance

SLO/SLI discipline

Collaboration

Problem solving

Education-focused

Education

B.S. in Computer Science or related field

Tools

Vault

GCP Secret Manager

SOPS

Jenkins

ArgoCD

Helm

Prometheus/Grafana

Job description

Impact.com is seeking a Site Reliability Engineer to own and grow the reliability practice for content indexing, monitoring, and enrichment systems. You will implement SRE disciplines, define SLOs/RCAs, and partner with Cloud Ops and security teams to ensure secure, auditable, and reliable services on GCP.

You will read and write Java/Spring, tune JVM, harden infrastructure, and improve batch processes. This role emphasizes ownership and long-term growth within the Content Intelligence &