Site Cleaning Manager: Lead Teams, SLA Mastery

Tsebo Solutions Group; Cape Town; On-site; ZAR 156,000 - 268,000; Full time

Job summary

Tsebo Solutions Group seeks a Site Cleaning Manager to lead cleaning teams at a Cape Town site, ensuring high performance and attendance while delivering excellent client service.

Responsibilities include material stock control, labour planning, HR matters, and regular site inspections to meet SLAs and quality standards. This role emphasizes proactive service and contract retention in a dynamic environment.

Qualifications

• Experience managing cleaning teams and ensuring performance and attendance.
• Strong client relationship skills and service delivery focus.
• Ability to manage cleaning materials and stock levels with timely replenishment.
• Familiarity with labour management systems to plan and schedule labour.

Responsibilities

• Manage cleaning teams at a site and ensure performance and attendance standards are met.
• Build and maintain strong client relationships through excellent service delivery.
• Oversee cleaning materials and stock levels, ensuring timely replenishment.
• Use a labour management system to plan and schedule labour for operations.
• Address HR matters including discipline, grievances, and performance management.
• Conduct regular site inspections to ensure compliance with SLAs and quality standards.
• Support contract retention through consistent service and client satisfaction.
• Take full responsibility and management of your site.

Job description

Tsebo Solutions Group seeks a Site Cleaning Manager to lead cleaning teams at a Cape Town site, ensuring high performance and attendance while delivering excellent client service.

Responsibilities include material stock control, labour planning, HR matters, and regular site inspections to meet SLAs and quality standards. This role emphasizes proactive service and contract retention in a dynamic environment.