Shop Assistant / Cashier X3- Clicks Groblersdal Mall

Clicks Group; Limpopo; Presencial; ZAR 120.000 - 170.000; Jornada completa

Descripción de la vacante

Clicks Group in Limpopo seeks a retail associate to manage POS transactions, promote clubcard participation, and deliver exceptional customer service in-store. You will maintain merchandising standards and actively engage customers with promotions and brand values.

The role is permanent and requires familiarity with FMCG store operations, stock handling, and upselling techniques to enhance the customer shopping experience.

Formación

• Retail/FMCG store operations knowledge
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsabilidades

• Execute POS transactions accurately and promote clubcard promotions
• Deliver superior customer service and act as a brand ambassador
• Maintain store merchandising and housekeeping to Clicks standards
• Enroll new clubcard members and hit clubcard targets
• Promote promotions to boost sales and customer experience

Conocimientos

Planning

Problem solving

Customer orientation

Relating & Networking

Following instructions

Delivering results

Teamwork

Persuading & Influencing

Dealing with pressure

Educación

Grade 12 Maths & English

Descripción del empleo

Listing reference: click_027965

Listing status: Online

Apply by: 15 November 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Limpopo

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level