Shop Assistant / Cashier X3- Clicks Jackal Creek

Clicks Group; Roodepoort; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group in Roodepoort is seeking a store associate to deliver service excellence through efficient POS operations, cash handling and accurate checkout processes. You will promote the Clicks clubcard, enroll new members, and maintain merchandising standards to ensure an outstanding customer experience.

The role requires a retail/FMCG background, basic maths and English at Grade 12 level, and the ability to work as part of a team in a busy store environment.

Qualifications

• Basic maths calculations required.
• Retail/FMCG background with merchandising & promotions understanding.
• Stock management procedures knowledge helpful.
• Customer service excellence knowledge beneficial.

Responsibilities

• Execute in-store operational activities at the point of sale efficiently and accurately.
• Maintain cash handling and ensure secure cash management at all times.
• Promote Clicks clubcard and enroll new members to meet targets.
• Deliver friendly, professional service and act as a brand ambassador.

Skills

Planning & organising

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Teamwork

Persuading & influencing

Stress management

Education

Maths (50%)

English (50%)

Job description

Listing reference: click_027987

Listing status: Online

Apply by: 15 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level