Shop Assistant Cashier X2

Clicks Group Limited

Potchefstroom

On-site

ZAR 180,000 - 240,000

Full time

3 days ago
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Job summary

Clicks Group Limited in Potchefstroom is seeking a dedicated retail associate to handle POS operations, promote clubcard memberships and deliver exceptional customer service.

You will ensure accurate scanning, payment handling, and compliance with cash controls while maintaining merchandising standards and promoting promotions to drive sales.

Qualifications

  • Desirable: customer-facing experience in a retail/FMCG store operations environment.
  • Knowledge: Basic maths calculations and stock management understanding.
  • Knowledge: Customer service excellence.

Responsibilities

  • To efficiently execute all operational activities at POS in a timely and efficient manner.
  • To maintain high accuracy when scanning merchandise and processing payments, including clubcard rewards.
  • To ensure safe handling of cash at all times.
  • To promote the Clicks clubcard and enroll new members to achieve targets.
  • To inform customers of promotions to boost sales and enhance their shopping experience.
  • To deliver superior customer service as a brand ambassador, visible and professional.
  • To execute and maintain merchandising and housekeeping to store standards.
  • To support the group’s vision of Clicks as the first-choice health and beauty retailer.
  • To stay updated on products, ranges, promotions and events to provide accurate information.

Skills

Planning & organising
Problem solving
Customer orientation
Relating & networking
Following instructions
Delivering results
Teamwork
Persuading & influencing
Coping with pressures

Education

Grade 12: Maths & English (50% each)

Job description

Listing reference: click_027081

Listing status: Online

Apply by: 8 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Potchefstroom

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence

Skills:

  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Relating and networking
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Persuading and Influencing
  • Planning and Organising
  • Coping with Pressures and Setbacks
Experience:
  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
  • Desirable: Maths 50% and English 50% at Grade 12 level
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