Shop Assistant / Cashier - X10 Watermeyer Junction

Clicks Group Limited; eMalahleni; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group in Witbank is seeking a dedicated team member to deliver excellent customer service at the Witbank store. You will handle POS transactions, promote clubcard benefits, and maintain accurate cash handling and merchandising standards.

The role emphasizes customer focus, accuracy, and working well with colleagues to achieve sales targets while upholding Clicks' service standards and store visuals. Previous retail or FMCG exposure is advantageous, with Grade 12 maths/english preferred.

Qualifications

• Experience in a customer-facing role within a retail/FMCG store operations environment preferred.
• Grade 12 maths and English (50%) preferred.

Responsibilities

• Operate POS and handle cash accurately.
• Promote clubcard rewards and enroll new clubcard members.
• Maintain store merchandising and general housekeeping to Clicks standards.
• Deliver friendly, professional customer service and be a brand ambassador.

Skills

Customer service

Planning & organizing

Problem solving

Teamwork

Sales skills

Education

Grade 12

Job description

Apply by: 21 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Witbank

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level